The industry regulator claims Westpac failed to adequately assess if people
could afford their repayments on loans issued from December 2011 to March
People applying for a mortgage with the bank are required to list their
monthly expenses in a loan application, but ASIC alleges Westpac
substituted actual living expenses with a benchmark estimate calculated by the Australian Bureau of Statistics.
In some instances, the bank is alleged to have ignored living expenses by
more than half.
One customer listed their monthly living expenses as $5490 on a loan application of
$750,000, but Westpac used the HEM benchmark figure of $2170 instead – a
difference of $3320 each month.
ASIC also alleges Westpac failed customers who applied for interest-only
loans, claiming the bank neglected to take into account the higher cost of
repayments once the interest-only period was over.
The case – which focuses on seven loan applications, expected to be a part
of a larger sample – is being described as a 'test' case and 'the first of
Westpac intends to defend the Federal Court proceedings, claiming all seven
loan applications are meeting or are ahead in repayments.
Westpac chief executive George Frazis says it's not in the bank's interest to sell
people loans they cannot afford.
"In our experience this [HEM] survey is a useful input into our loan
assessment process, in combination with our understanding of customers'
circumstances," he says.
"Importantly, interest-only mortgages were assessed in the same way as a
standard principal and interest loan, and did not increase how much a
customer could borrow."
The court case comes at a time when Westpac, as well as the three other big banks, have been trying to clean up their image ahead of a Parliamentary Inquiry this week, and face scrutiny from public advocacy groups and others calling for a Royal Commission.
Legal proceedings between ASIC and Westpac will commence late March in the
Federal Court in Sydney. ASIC is seeking declarations and pecuniary
penalties, in addition to 'further orders' considered appropriate by the
DISCLOSURE FROM CHOICE: Our CEO Alan Kirkland is part of an independent expert panel appointed by the federal government to review the framework for external dispute resolution and complaints in financial services. You can find out more about the review and make a submission through the Treasury's website.