Our tester, James Thomson, assesses the set-up and help documentation supplied with the product and checks to see if all the cables and connectors needed to get started are supplied. He also checks which audio visual connections are supported.
James then connects the device to a TV and installs a hard drive where required. He checks for the latest firmware and upgrades the device where necessary; taking note of how difficult this is to do for all the products on test.
He scores each device for the following actions: initial configuration, networking, navigation of the user interface, changing configuration settings, setting up DLNA and network connection and security for both cable and Wi-Fi connections.
He also checks the remote control for the shape, spacing and grouping of keys, the prominence of often used keys and clarity of the labelling. He also checks to see if the hand piece is well balanced and easy-to-use with one hand.