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ACRONIS-TRUE-IMAGE-2019-CYBER-PROTECTION-ADVANCED View product
ACRONIS TRUE IMAGE 2019 CYBER PROTECTION ADVANCED
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ADRIVE-PERSONAL-PREMIUM-100GB-TO-20TB View product
ADRIVE PERSONAL PREMIUM 100GB TO 20TB+
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BACKBLAZE-PERSONAL-BACKUP View product
BACKBLAZE PERSONAL BACKUP
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CARBONITE-SAFE-BASIC View product
CARBONITE SAFE BASIC
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JOTTACLOUD-PERSONAL-UNLIMITED View product
JOTTACLOUD PERSONAL UNLIMITED
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OPENDRIVE-PERSONAL-UNLIMITED View product
OPENDRIVE PERSONAL UNLIMITED
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SOS-ONLINE-BACKUP-FOR-HOME-50GB View product
SOS ONLINE BACKUP FOR HOME (50GB)
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SPIDEROAK-ONE-BACKUP-150GB-PLAN View product
SPIDEROAK ONE BACKUP 150GB PLAN
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ZOOLZ-CLOUD-BACKUP-FOR-HOME-FAMILY View product
ZOOLZ CLOUD BACKUP FOR HOME FAMILY
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Costs
Price (annual) ($) Expand to view more details.

Paid, in Australian dollars, based on yearly subscription. Note that Data Deposit Box only has a monthly payment option, which we've multiplied 12 times for the yearly figure.

$49
$37
$94
$103
$75
$121
$146
$67
$99
$62
Test results
CHOICE Expert Rating (%) Expand to view more details.

This overall score is based on scores for Ease of use (60%), Performance (20%), and Versatility (20%).

Ease of use score (%) Expand to view more details.

Ease of use includes assessment of the backup (50%) and restore (50%) processes.

Versatility score (%) Expand to view more details.

Versatility includes assessment of what each program can do, including: drive imaging, backing up USB and NAS drives, backing up to a local location, seeding and physical media delivery, and capabilities of the mobile Android and iOS apps.

Performance score (%) Expand to view more details.

Performance comprises upload (backup) and download (restore) scores (90%), plus system impact score (10%).

Recommended products
Recommended Expand to view more details.

CHOICE recommends a score of 70% or better overall, although you should also consider the other performance results and features to see how each service performs in the areas you consider most important.

Comments
Good points
Bad points
General comments
Features
User can select file types to back up Expand to view more details.

Whether the user can select the types of files the program should include in the backup set.

No, can exclude file types only
No, can exclude file types only
No, can exclude file types only
Yes, within selected folders
No, can exclude file types only
No
Yes, can use filters to include and exclude file types
Yes, system wide
No
Yes, within selected folders
Option to back up system image Expand to view more details.

Can create a complete system disk image of the computer, rather than just a file and folder backup.

Yes
No
No
No
Yes
No
No
No
No
No
Seeding option Expand to view more details.

Whether the vendor will let you send initial backup data to the service on a hard drive to speed up the initial backup process.

No
No
No
No
Yes
No
No
No
No
No
Automatic email backup (Outlook) Expand to view more details.

Automatic backup of Outlook email.

No
No
Yes
Yes
Yes
No
No
No
No
Yes
Backup scheduling options Expand to view more details.

The various times options for scheduling automated backups.

Continuous, daily, weekly, monthly, or based on event
15min, 30min, 1/2/12 hours, day, week, month
Continuous, daily
Continuous, daily
Continuous, daily, weekly, specific days
Continuous, daily, weekly, on weekends
Continuous, hourly, daily, manual, idle
Automatic, daily, weekly, monthly
Automatic, by time intervals specific days, daily, weekly
Automatic (from every 5min), daily, specific days
Can back up to a local drive Expand to view more details.

Whether the service can back up to a local storage drive as well as online.

Yes
No
No
No
Yes
No
No
Yes
No
Yes
Can back up a USB hard drive Expand to view more details.

Whether the service can back up an attached USB hard drive.

Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Can back up a NAS device Expand to view more details.

Whether the service can back up an NAS (network attached storage) drive on the local network.  This requires an add-on purchase for JustCloud and LiveDrive.

Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Incremental backup Expand to view more details.

Whether the service can do incremental backup. This is possible but not enabled by default for JustCloud.

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Supports archiving Expand to view more details.

Whether the service supports archiving of files in addition to backup.

Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Restore files and folders to original location Expand to view more details.

Whether the service can put files and folders back in their original location.

No
No
No
Yes
Yes
No
No
No
Yes
Yes
Individual file restore Expand to view more details.

Whether the service can restore individual files (rather than just backup sets). This can be done via the web by Sugarsync and Backblaze.

Yes
Yes
Yes, via Web
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Files kept online after deletion from local system Expand to view more details.

Whether files can be kept online after being deleted from user's computer.

Yes
Yes
Yes, 30 days
Yes, 30 days
Yes, dependent on archive cleanup rules
Yes
Yes
Yes
Yes
Yes
Keeps multiple file versions Expand to view more details.

Whether the service keeps multiple versions of each file for retrieval of older versions if necessary.

Yes, 20
Yes
Yes, 30 days worth
Yes, 3
Yes, 30
Yes, 5
Yes, 99
Yes, unlimited
Yes, unlimited
Yes, 10
Can access files through web browser Expand to view more details.

Whether the service can access files through a web browser.  For Data Deposit Box it is the only method and for Backblaze it is the only way to restore them.

Yes
Yes
Yes, it is the only way to restore them
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Bandwidth control Expand to view more details.

If and how the service lets you control the amount of internet bandwidth dedicated to backups.

Yes, by Kbps or Mbps
None
Yes, by slider
Yes, check box to minimise speed of uploads
Yes, by slider (percentage)
Yes, by Kbps and Mbps, for uploads and downloads
None
Yes, by KBps and daily data limit
Yes, by KBps
Yes, by Kbps
System resource control Expand to view more details.

If the service lets you control the amount of resources used for backup to minimise impact on your computer's normal operations.

Yes, can set operational priority
None
No
Yes, slows down the backup when it detects the computer is being used
Yes, can set backup speed according to percentage for when PC's in use and idle
No
Yes, can perform backup only when idle
No
No
Yes, presentation mode pauses backups when playing games, watching movies, or making presentations
Platforms Expand to view more details.

The types of desktop and mobile computers/operating systems the service works with.

Mac, Windows, Android, iOS
Mac, Windows, Android
Mac, Windows, Android, iOS
Mac, Windows, Android, iOS
Mac, Windows, Android, iOS
Mac, Windows, Android, iOS
Mac, Windows, Android, iOS
Mac, Windows, Android, iOS
Mac, Windows, Android, iOS
Mac, Windows, Android, iOS
File search Expand to view more details.

If and how the service lets you search for individual files.

Yes, through Web dashboard
Yes, through Windows File Explorer
Yes, through Web dashboard
Yes
Yes
Yes
Yes
Yes
Yes
Yes, through Web dashboard
File sharing Expand to view more details.

If the service lets you share files. For LiveDrive this is only available through apps.

Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
No
Sync folder available Expand to view more details.

Whether the service lets you set up a synchronisation folder as well as backups.

Yes
Yes
No
No
Yes
Yes
Yes
No
Yes
No, extra purchase required
Email backup summary Expand to view more details.

Whether the service provides an emailed summary of backups.

Yes, per job
No
Yes, weekly or monthly
No
Yes
No
Yes
Yes
No
No
Specifications
Storage capacity Expand to view more details.

The online storage space available for backup, based on the selected plan. Other capacity options may be available and prices will vary.

250GB
100GB
Unlimited
Unlimited
2TB
Unlimited
Unlimited
50GB
150GB
1TB
Storage type Expand to view more details.

Active storage means you can download your data immediately or after a short while; cold storage means retrieving your data could take hours.

Active
Active
Active
Active
Active
Active
Active
Active
Active
Cold
Data location Expand to view more details.

The country your data is stored in.

Australia, Germany, France, Japan, Singapore, USA
not stated
USA
USA
USA
Norway
USA
USA, Canada, UK, Germany, Australia, South Africa
USA
Australia (for users located in Australia)
Number of computers covered Expand to view more details.

The number of computers covered by the selected backup plan.

1
10 [A]
1
1
1
1
Unlimited
5
Unlimited
5
Default encryption type Expand to view more details.

The encryption protocol used by default to encrypt files backed up by the service.

256-bit AES
None
128-bit AES
128-bit AES
256-bit AES
256-bit AES
256-bit AES
256-bit AES
256-bit AES
256-bit AES
Initial backup selection Expand to view more details.

Whether the selection of files and folders for initial backup is automatically determined by the program or allows for manual selection by the user.

Automatic
Manual
Automatic
Automatic
Automatic
Manual
Manual
Automatic
Manual
Manual
Default backup inclusions Expand to view more details.

The set of files and folders automatically included in the program's backup set by default. 

Entire PC
None
All data except operating system, application, temp and iTunes podcasts
Photos, documents, settings, email, and music in User folders
Desktop, Documents, Pictures, Music, and video folders in User account
None
None
Documents, music, images, and video file types
None
None