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Shonky Awards 2015

We've just presented our 10th annual awards. Check the Shonkys microsite to see who's been named and shamed!

CHOICE Shopper

Your personal shopper

When you're in the market to buy something new, of course you want the best deal going. But bargain hunting can take time and effort, so why not let us do the running around for you at no extra cost?

As a CHOICE member** you get free access to our CHOICE Shopper service. CHOICE Shopper does the shopping and negotiating on your behalf to make sure you're getting the best price.

We've already helped members save more than $600,000, with an average saving of 10% across a range of products and services – and all you need to do is pick up the phone.

Products we can help you with:

  • electrical appliances for the laundry and kitchen
  • home entertainment
  • cameras
  • computers, printers and scanners
  • new cars* over $10,000
  • theme park tours and tourist attractions
  • hot water systems
  • mowers and brushcutters.

How it works

  • Select the product you're keen to buy and ask for a quote from a retailer (the product must be valued at over $100).
  • Have your member number handy. If you don't know it, give our Customer Service Centre a call on 1800 069 552 (Monday to Friday, 9.00am to 5.00pm) or email us at
  • Once you have your member number, call CHOICE Shopper on 1300 360 655 (Monday to Friday, 9.00am to 5.00pm).
  • When you speak to a CHOICE Shopper consultant you'll need to provide your member number, the brand you're after, the model number, and the best price you've found.
  • Our CHOICE Shopper will call you back, usually within 24 hours, and let you know the best price that we've been able to find.
  • If you're happy with the price, we'll place the order and the retailer will contact you to finalise payment and delivery arrangements.

* For cars, we'll put you in touch with one of our brokers, who'll clarify what you want and organise a quote. You never have to go to a car dealer. You may be asked for a deposit in advance (depending on where you live) but this will be refunded in full if you don't proceed to purchase.

** CHOICE Shopper is available to personal subscribers only.