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Samsung washing machine fire

CHOICE says consumers need to get dodgy Samsung products out of their homes.

14 October, 2016

CHOICE is urging consumers to seek refunds if they have a recalled Samsung top loader washing machine or a recalled Galaxy Note7 in their homes following yet another house fire in Victoria yesterday, which saw an elderly woman treated for smoke inhalation. [1]   

"Samsung products are wreaking havoc. Whether it's the company's dodgy washing machines or smartphones, consumers need to act to protect themselves from these faulty products," says CHOICE's Head of Media Tom Godfrey.

"This latest house fire in Melbourne comes in the wake of around 300 fires or incidents in Australia and is a reminder of the very real danger these faulty washing machines present. 

"With tens of thousands of these machines still in homes across the country, we encourage anyone with a dodgy Samsung top loader to put their family first and seek a refund.

"When a product has a 'major' failure under Australian Consumer Law, it is the consumer's decision as to whether or not they get a repair, replacement or a refund. 

"We don't want to see anyone die in the dark as a result of a Samsung washing machine or smartphone failing. So please, if you have a Galaxy Note7 or a recalled top loader - seek a refund."

To raise awareness of the Samsung washing machine issue, CHOICE crushed a number of faulty top loaders in 2015. See the footage here

View CHOICE's crowdfunded safety warning.

Media Inquiries  Tom Godfrey, Head of Media and Spokesperson - 0430 172 669 - @choice_news

To read more on CHOICE tests, reviews and campaigns, go to

Set up by consumers for consumers, CHOICE is the consumer advocate that provides Australians with information and advice, free from commercial bias. As vital today as when we were founded in 1959, CHOICE continues to fight for consumers and uncover the truth. By mobilising Australia's largest and loudest consumer movement, CHOICE fights to hold industry and government accountable and achieve real change on the issues that matter most.

Recalled washing machines 

The following models were manufactured from 2010 to 2013 and are subject to a recall: