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Media contacts and releases


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2020 media releases

CHOICE response to Banking Royal Commission response deferral
8 May 2020

CHOICE response to the Treasurer's announcement of a six month deferral of Banking Royal Commission reforms.

Kindness during COVID-19 should be recognised: CHOICE
6 May 2020

Consumer advocate calls for nominations of good business behaviour during COVID-19.

Air purifiers are not the solution to keeping your home COVID-19 free: CHOICE
5 May 2020

Consumer advocate commissioned new Australian testing, finding some models to be particularly poor performers.

"It felt so unfinished" - funerals during COVID-19
30 April 2020 

Families share their experiences as consumer advocate CHOICE gives guidance on your rights.

Worried about coronavirus power bill shock? CHOICE experts offer their tips
26 April 2020 

The classic “door snake” still a cheap and effective tool.

85% of portacots fail CHOICE safety tests
24 April 2020

17 of 20 portacots tested by CHOICE pose a risk to the health of your child.

"Private health is still not worth it for many Australians": CHOICE
23 April 2020

As elective surgeries slowly return, consumer advocate says Australians should demand value.

"Banks need to go further on their coronavirus response": CHOICE
22 April 2020 

Consumer advocate calls on banks to adopt five urgent actions.

Early access a "last resort" retirement advocates say
8 April 2020 

Super Consumers Australia, Council On The Ageing (COTA) Australia and CHOICE are urging people to exhaust all other options before dipping into their super.

"Health funds should stop charging people for services they cant get": CHOICE
7 April 2020

COVID-19 crisis means health insurance benefits will be at least 50% less. CHOICE calls for insurers to reduce premiums by 50%.

"Penalties for not taking up private health cover must be suspended": CHOICE
31 March 2020

Consumer advocate says Lifetime Health Cover Loading should be suspended in light of COVID-19 financial pressures.

Frontline workers face life insurance claims denials
26 March 2020

Five super funds continue to hit new members with pandemic exclusions.  

"Health funds should scrap their April 1 premium increases": CHOICE
26 March 2020

COVID-19 crisis means Australians need relief from private health premiums urgently.

Major retailers exploiting COVID-19 with "panic marketing": CHOICE
20 March 2020

Rivers, Millers, Noni B and others engage in “disgraceful marketing tactics.”

Over 50% of Australians confident in their consumer rights: 60 years of CHOICE

15 March 2020 

CHOICE opens doors for special tours and releases the CHOICE Consumer Rights Guide for 2020.

2 out of 3 convertible tricycle strollers tested fail safety standards: CHOICE
10 March 2020

Unsafe convertible tricycles highlight need for stronger product safety laws.

"Time running out to avoid health insurance rip-offs": CHOICE
10 March 2020

Private health insurance tops CHOICE Consumer Pulse cost concerns again.

Which hot cross bun is the best?
4 March 2020

CHOICE gives Bakers Delight top score for their hot cross buns.

Consumer advocates comment on draft legislation that responds to over a quarter of Banking Royal Commission recommendations
2 March 2020

Consumer Credit Legal Service (WA), CHOICE, Consumer Action Law Centre, Financial Counselling Australia, Financial Rights Legal Centre and Super Consumers Australia have today published policy submissions that respond to 22 of the Royal Commission’s 76 recommendations.

Time to end fire insurance confusion: CHOICE
26 February 2020

Over 35,000 Australians ask the Federal Government to fix fire and disaster insurance definitions.

CHOICE response to APRA Quarterly Health Insurance Statistics (December 2019)
18 February 2020

Quotes attributable to CHOICE Health Campaigner Dean Price.

Not FAR enough: "Banking executives must be held accountable for how they treat their customers"
14 February 2020

CHOICE calls for fairness to be embedded into the proposed Financial Accountability Regime (FAR).

CHOICE calls for stronger ticket resale protections
14 February 2020

The Government’s new ticket Information Standard is a good start, but could go further. 

Inclined sleepers: A tragedy waiting to happen in our homes
13 February 2020

73 infant deaths linked to inclined sleepers in the US reinforces need for stronger product safety laws in Australia.

Consumer advocates welcome Act implementing three key Banking Royal Commission recommendations
6 February 2020

Today the Government passed the first omnibus bill in the wake of the Banking Royal Commission, which consumer advocates say will help address long-standing problems with unfair insurance contracts, funeral expenses policies and mortgage broking. 

Major insurers failing Australians with confusing "fire" cover: CHOICE
6 February 2020

Over 70% of home and contents policies analysed by CHOICE have confusing, unfair or unclear "fire" definitions. 

"An important day for borrowers"
6 February 2020

CHOICE welcomes the Federal Government’s passage of the mortgage broking best interests duty.

Top of the class: CHOICE Back-to-School Basket Challenge reveals Officeworks is cheapest for school supplies
21 January 2020

Big W loses top place.

Unhealthy confusion with bundled health insurance: CHOICE
18 January 2020

CHOICE alleges deceptive pricing and forced bundling from GMHBA. 

CHOICE tips to take charge of 2020
1 January 2020

CHOICE experts share the top five things you can do to start the year right.


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