In the news

30 Oct 2014

Government introduces metadata retention bill

The federal government has introduced its controversial data retention bill into parliament that would compel internet service providers to retain a set of user metadata for two years.
31 Oct 2014

Big jump in complaints about mobile excess data usage charges

cn mobile data charges jump
Complaints about excess data usage charges have jumped by a quarter and replaced mobile coverage as the top problem for telco customers, according to the industry ombudsman's annual report on consumer complaints.
30 Oct 2014

Gift cards can be a waste of money

Golden gift card held in hand
Gift cards that expired before they could be redeemed was the number one complaint from consumers to NSW Fair Trading.
29 Oct 2014

Microsoft pushes cloud storage sky high

cn OneDrive free with office 365
Microsoft's OneDrive cloud storage and Office 365 bundle costs less than competitors' standalone cloud storage services.
28 Oct 2014

Financial adviser review sites invite customer feedback and ratings

men shaking hands
As the government eases the burden on the advice industry by reshaping the Future of Financial Advice (FoFA) reforms, the announcement of three new financial adviser review websites this month is timely.
24 Oct 2014

Government announces new register of financial advisers

A register alone isn’t going to clean up the advice industry. What we need is strong consumer protections in legislation.
24 Oct 2014

What are they trading away?

TPP What are we trading away
Should big business be able to appeal Australian government decisions at an international kangaroo court? CHOICE doesn’t think so. We’re asking the government to release the text of the TPP, and protect the democratic process.
24 Oct 2014

New site to make buying ethical clothing easier

colourful singlets on rack in store
Want to buy ethical clothes? It just got easier with a new site called Good On You.
23 Oct 2014

Ticketek and Ticketmaster improve price disclosure around fees

people walk past concert signs
In a long-overdue win for consumers Ticketek and Ticketmaster have finally improved their pricing disclosure of unavoidable fees.
23 Oct 2014

CHOICE Consumer Pulse report reveals slight easing in cost of living pressures

electricity pole and wires
Nearly nine out of ten Australian householders say their bills have gone up over the past 12 months, but CHOICE's latest national Consumer Pulse Report nonetheless indicates a general easing of cost-of-living concerns.