Airline travel

Independent and trusted reviews and investigations of airline travel products and services, including information about flight websites, frequent flyer points, and your rights in flight. 


Hotel clubs and reward programs

Do hotel reward programs really stack up in your favour?

4 Sep 2012 | We've looked into hotel club memberships, comparing the loyalty programs of a few major players, to see how much bang for your buck you really get.


Travel money card comparisons

Avoiding fees is the first order of business when it comes to pre-paid travel money cards.

27 Mar 2012 | The travel card market has expanded in the last couple of years, with a range of new products released to the market, but the fees can still pack a sting.

Range of small suitcases

Carry-on suitcase reviews

Onboard suitcases are convenient, but price isn't always an indicator of quality.

24 Oct 2011 | CHOICE tested 10 suitcases, which can be used as either check-in or carry-on luggage, and enlisted three cabin crew to put them through their paces.

Book flights online

Flight comparison websites

Don't assume you'll always find the cheapest flights on the most well-known sites.

9 Aug 2011 | We surfed more than a dozen Australian flight comparison websites and found savings of up to $369 for flights leaving to and from the same destination on the same dates.

passengers on a plane

Your rights in flight

Delays due to natural causes, lost baggage or poor cabin service can ruin your travel plans.

21 Jun 2011 | Most airlines do everything they can to limit their liability for any losses you encounter as a result of delays or cancellations. In some cases we think their terms and conditions wouldn’t hold up if challenged.


Suitcase safety

We look at some suitcase safety measures that may protect your belongings at home and abroad.

28 Apr 2011 | Locks, straps, cable ties or shrink wrap? CHOICE runs through the options.

travel vaccinations

Travel vaccinations

Avoid paying for vaccinations you don't need.

13 Apr 2011 | If you're travelling off the beaten track, you need the right advice on travel vaccinations.

Airline survey

Domestic airlines satisfaction survey 2010

Before booking your next interstate trip, read how 11,000 CHOICE members rate domestic airlines for price and quality of service.

23 Apr 2010 | Once again, we found that members will sacrifice a lot for a bargain flight.

Airline survey

International airline satisfaction survey

See which airlines our members rate the best and worst.

14 Mar 2010 | CHOICE’s recent survey of nearly 9000 respondents who had flown in the past three years. We give you the top reasons for selecting an airline.


Airline satisfaction surveys

Results for our international and domestic airline satisfaction surveys.

22 Apr 2009 | CHOICE’s recent survey of nearly 3500 respondents indicates that convenient flight schedules, a good standard of service and value for money are the top reasons for selecting an airline.

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