Independent and trusted investigations and guides to your rights when shopping in retail stores and online.


Lowest price and price-match guarantees

A “lowest price guarantee” isn't necessarily good for your bottom line.

24 Sep 2014 | In many cases, a lowest-price guarantee isn't actually guaranteeing the lowest price.

bride and groom dolls

The cost of weddings

Do higher quotes go hand in hand with couples planning to wed?

28 Aug 2014 | CHOICE investigates if couples planning a wedding get quoted higher prices than other consumers, for exactly the same thing.

unit pricing woman checking supermarket signs

Unit pricing rules not always followed

Consumers need to look closely to get the best deal.

14 Jul 2014 | Tricky packaging and labelling are a big part of how businesses sell products these days. Unit pricing is supposed to help you look past the marketing to compare prices and find the best value for money.

Free makeover

Discount diva: how to live it up for less

One CHOICE journalist makes her dollars go further.

2 Jul 2014 | Want to save money while still enjoying the finer things in life? CHOICE journalist Zoya Sheftalovich is a discount queen for a week.


Selling and trading your things online

Check out this CHOICE guide to selling, giving or swapping.

4 Jun 2014 | We've all got stuff we no longer want, need or use taking up space around the house. So how do you get the most of your useless junk?


Buying cheaper clothing online

Why pay the Australia tax when shopping online for clothes?

22 Apr 2014 | Blocked from shopping at your favourite overseas online clothes store? There are ways to get around it.


One cent and penny auction investigation

We delve into the murky world of one cent or penny auctions.

15 Apr 2014 | CHOICE looks into reports of dodgy dealings in online penny auctions, where you seemingly win items for low prices, but may end up paying more than you bargained for.


The problems with ticketing

No matter the event, you’ll likely be slugged a whole lot of extra charges for tickets.

28 Mar 2014 | We investigate the problems associated with buying tickets through agents, cinemas, and from scalpers.

Why is the mark-up on retaurant wine so great?

Wine and coffee mark-ups

Why are you charged so much when you buy your wine in a restaurant or coffee from a cafe?

26 Mar 2014 | When you choose a bottle of wine in a restaurant you could be paying up to 250% more than if you BYO. How do restaurants justify this price hike?

Not fit for purpose sign

Fit for purpose?

From swimming costumes you can’t get wet to see-through exercise pants, CHOICE looks at what you can do about products that don’t meet your expectations.

16 Dec 2013 | Consumers buy products that don’t do what they should on a daily basis, so what are your rights when it comes to getting what you paid for?

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