You still have certain rights when you buy from travelling salepeople, even in your own home. Beware of ‘free gift’ offers and hard-sell pressure tactics used by well-trained door-to-door salesman and carefully targeted infomercials — you may end up buying something you don’t really need, or want.
- Door-to-door sales are covered by state laws and are subject to a cooling-off period, in which you can rethink the purchase and withdraw from it without penalty.
- Some conditions usually apply to the cooling-off period. It's generally 10 days (five clear business days in NSW) and tends to exclude financial products, charitable donations and business transactions. It applies only if the door-to-door seller arrives unannounced and to purchases over $100 in NSW, $75 in Queensland and $50 elsewhere.
- Check with your local Consumer Affairs / Fair Trading authority, to get more details about cooling-off protection in your state.