04.Refunds for services
If you hire a tradesperson or engage a professional, their services must be of a certain standard and quality and they have to do the job you ask them to do.
If they don't, you're entitled to get the job re-done or payment for the work to be done again.
You may even be able to claim compensation for extra costs associated with the poor job, such as loss and damage.
Due care
Signs such as 'All care but no responsibility' and 'No responsibility for loss or damage' are misleading because traders must compensate consumers if their services aren't carried out with due care and skill.
There are cases where the consumer is at fault. Say you weren't clear in your instructions to the tradesperson or professional or you insisted the job was done in a particular way — against their recommendations. You wouldn't be entitled to compensation.