Independent and trusted investigations and guides to your rights when shopping in retail stores and online.


Selling and trading your things online

Check out this CHOICE guide to selling, giving or swapping.

22 Mar 2012 | We've all got stuff we no longer want, need or use taking up space around the house. So how do you get the most of your useless junk?


Unwanted Christmas gifts

We take a look at Christmas presents that don't hit the mark.

21 Dec 2011 | Our survey finds, a whopping 21% of items purchased as Christmas presents fall short on performance.


In the dark on interest-free deals

A CHOICE shadow shop of major retailers reveals lack of disclosure of interest rates, fees and conditions.

20 Dec 2011 | CHOICE looked at some interest-free payment offers available with six major retailers, and sent a shadow shopper to the stores.


Christmas gifts for the traveller

We round up some of the best buys for your globetrotting friends.

16 Dec 2011 | We pick fun and handy products that will make great Christmas presents for anyone who loves to travel.


Christmas gifts for the keen cook

These gift ideas will please any budding amateur chef.

29 Nov 2011 | CHOICE picks the kitchen gadgets that will make great Christmas presents for anyone who loves to cook.


Excess package

As online shopping takes off, so does the amount of packaging in the system.

24 Nov 2011 | The amount of packaging material in the postal system is piling up as more and more people do their shopping online.


Christmas gifts for the gadget fan

Gadgets and gizmos always make great presents for the tech-savvy and tech-curious.

23 Nov 2011 | We round up the best technology buys, from tablets, to televisions, to MP3 players, to eBook readers.


Christmas gift guide 2011

We've trawled our test results to bring you a range of great gift ideas.

16 Nov 2011 | From digital cameras to kitchen gadgets, our gift ideas cater to all budgets.

High postage charges

High postage paid

Why does sending a parcel from Australia cost so much compared with sending it to Australia?

22 Aug 2011 | Australians appear to be paying more than consumers in NZ, the US, UK and further afield for staple services such as international postage.

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Retailer tricks of the trade

Despite the lure of online shopping, bricks-and-mortar stores still have a strong pull on consumers.

2 Aug 2011 | Online shopping is often quicker and cheaper, but bricks-and-mortars retailers have a few tricks that keep us coming back.

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Have you used the following payment methods in the past 12 months?

Lay-by and Interest-free
None of these
  • 45 votes

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