What happens when the packaging surrounding a product protects it so well you can’t actually get at it?
18 Feb 2013 |
Some types of packaging are impossible to open for certain consumers and may even inflict injury. We've uncovered the main offenders.
CHOICE tells you how to spot the everyday pricing tricks you face as a consumer.
1 Feb 2013 |
Whether you’re doing the grocery shopping or looking a mobile phone deal, get the best value for money every time avoiding top pricing tricks.
Is it a genuine review or advertising in disguise?
23 Jan 2013 |
While consumers like to buy things that have been reviewed and recommended by others, we find you can't always trust the recommendations you find online.
When it comes to certain high-end products, are you paying a premium for quality or just brand?
27 Nov 2012 |
We pit a low-, medium- and high-end moisturiser, hair dryer and pair of men's underpants against each other in a user trial, and speak to experts about the results.
Lay-by can be a cheap and convenient way to budget but you should be aware of the pitfalls.
22 Oct 2012 |
Lay-by can take the sting out of Christmas shopping, but the fine print can sometimes include tricky conditions such as expensive cancellation fees.
Our customer service shadow shop produces mixed results for major retailers.
26 Sep 2012 |
How do Australia's bricks and mortar retailers stack up when it comes to customer service? We shadow shop Australia's 10 most popular retailers.
Is your nose falling prey to stealth advertising?
15 Aug 2012 |
Scent marketing is increasingly being used to draw consumers back into bricks-and-mortars stores.
Products shipped in from abroad without the permission of the local trademark or intellectual property owner.
19 Jun 2012 |
How can some products look, taste and function the same, yet vary so markedly in price from their mainstream, retail counterparts?
Some rental agents outsource rent processing and have tenants pick up the tab.
7 Jun 2012 |
Third-party rent payment schemes force tenants to pay for rent collection, and the fees can really add up.
Hiring a removalist you can trust can be a shot in the dark.
25 May 2012 |
In 2011, Fair Trading NSW received 300 complaints about removalists – more than one every working day on average.