Shopping

Independent and trusted investigations and guides to your rights when shopping in retail stores and online.

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Your rights when shopping at Christmas

Don't get stuck with a lemon this Xmas - we can help you shop smart during the silly season.

28 Nov 2014 | Want to know where you stand when it comes to a gift that doesn't do what it says on the box? Wondering if that too-good-to-be-true offer is a Christmas scam? These tips and tricks could help you shop smart during the silly season.

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Best international postal service

What's the best postal service for sending parcels overseas?

10 Nov 2014 | We've reviewed five international postal services to send your Christmas parcels, and compared them for cost, ease of booking and delivery time.

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Lowest price and price-match guarantees

A “lowest price guarantee” isn't necessarily good for your bottom line.

24 Sep 2014 | In many cases, a lowest-price guarantee isn't actually guaranteeing the lowest price.

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The cost of weddings

Do higher quotes go hand in hand with couples planning to wed?

28 Aug 2014 | CHOICE investigates if couples planning a wedding get quoted higher prices than other consumers, for exactly the same thing.

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Unit pricing rules not always followed

Consumers need to look closely to get the best deal.

14 Jul 2014 | Tricky packaging and labelling are a big part of how businesses sell products these days. Unit pricing is supposed to help you look past the marketing to compare prices and find the best value for money.

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Discount diva: how to live it up for less

One CHOICE journalist makes her dollars go further.

2 Jul 2014 | Want to save money while still enjoying the finer things in life? CHOICE journalist Zoya Sheftalovich is a discount queen for a week.

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Selling and trading your things online

Check out this CHOICE guide to selling, giving or swapping.

4 Jun 2014 | We've all got stuff we no longer want, need or use taking up space around the house. So how do you get the most of your useless junk?

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Buying cheaper clothing online

Why pay the Australia tax when shopping online for clothes?

22 Apr 2014 | Blocked from shopping at your favourite overseas online clothes store? There are ways to get around it.

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One cent and penny auction investigation

We delve into the murky world of one cent or penny auctions.

15 Apr 2014 | CHOICE looks into reports of dodgy dealings in online penny auctions, where you seemingly win items for low prices, but may end up paying more than you bargained for.

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The problems with ticketing

No matter the event, you’ll likely be slugged a whole lot of extra charges for tickets.

28 Mar 2014 | We investigate the problems associated with buying tickets through agents, cinemas, and from scalpers.

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Polls

 
 

Have you used the following payment methods in the past 12 months?

  
19%
 
Interest-free
  
11%
 
Lay-by
  
9%
 
Lay-by and Interest-free
  
59%
 
None of these
  • 52 votes

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