Shopping

Independent and trusted investigations and guides to your rights when shopping in retail stores and online.

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Mother's Day home test

Welcome to our new home test, where we ask CHOICE members to try the products for themselves.

11 May 2012 | We decided to give our lab testers the day off and asked CHOICE member (and mum!), Monique Brunello, to be our home tester and look at some gift ideas for mums.

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The cut flower industry

A beautiful bouquet of cut flowers for mum on Mother's Day may have an ugly back story.

9 May 2012 | We outline some concerns around imported cut flowers that might make you re-think that beautiful bouquet.

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Gift card traps

Government asks for input on how to make gift cards work for consumers.

20 Apr 2012 | Short expiry dates and restrictive terms and conditions are just some of the traps to watch out for.

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Shopping for plus-size clothes

While Australians are getting bigger, the clothing industry isn't keeping up.

26 Mar 2012 | Plus-size clothing is limited and expensive for Australians despite there being a demand.

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Selling and trading your things online

Check out this CHOICE guide to selling, giving or swapping.

22 Mar 2012 | We've all got stuff we no longer want, need or use taking up space around the house. So how do you get the most of your useless junk?

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Consumer sharing

Swap, share and rent your way to a better future.

23 Feb 2012 | Consumer sharing is growing in popularity to meet today’s buyer demands. It’s energy efficient, environmentally friendly and cost effective, and it’s now easier than ever.

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Unwanted Christmas gifts

We take a look at Christmas presents that don't hit the mark.

21 Dec 2011 | Our survey finds, a whopping 21% of items purchased as Christmas presents fall short on performance.

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Interest-free shopping offers

We find interest-free deals can slug you with hefty fees.

20 Dec 2011 | Long-term payment deals can cost you hundreds of dollars in fees alone, even if you pay everything off within the interest-free period.

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In the dark on interest-free deals

A CHOICE shadow shop of major retailers reveals lack of disclosure of interest rates, fees and conditions.

20 Dec 2011 | CHOICE looked at some interest-free payment offers available with six major retailers, and sent a shadow shopper to the stores.

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Christmas gifts for the traveller

We round up some of the best buys for your globetrotting friends.

16 Dec 2011 | We pick fun and handy products that will make great Christmas presents for anyone who loves to travel.

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Polls

 
 

Have you ever been too tall for a product or service?

  
74%
 
No
  
25%
 
Yes
  • 198 votes