Consumer Affairs and Fair Trading

Contact details for each state and territory's departments.
 
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  • Updated:14 Aug 2009
 

01.Contact details

For advice and information on consumer complaints and problems, contact the following government departments in your state or territory.

Australian Capital Territory

Office of Regulatory Services

Phone: (02) 6207 3000
Website: ors.act.gov.au

New South Wales

NSW Fair Trading

Phone: 13 32 20 or (02) 9895 0111
Website: fairtrading.nsw.gov.au

Northern Territory

Northern Territory Consumer Affairs

Phone: (08) 8999 1999 or 1800 019 319
Website: consumeraffairs.nt.gov.au

Queensland

Office of Fair Trading

Phone: 13 74 68 
Website: fairtrading.qld.gov.au

South Australia

Consumer and Business Services

Phone: 13 18 82
Website: cbs.sa.gov.au

Tasmania

Consumer Affairs and Fair Trading

Phone: 1300 654 499 or (03) 6233 4882 
Website: www.consumer.tas.gov.au

Victoria

Consumer Affairs Victoria

Phone: 1300 558 181
Website: consumer.vic.gov.au

Western Australia

Consumer Protection

Phone: 1300 304 054
Website: commerce.wa.gov.au/ConsumerProtection

Australian Competition & Consumer Commission

The Australian Competition & Consumer Commission also provides information and advice, including the best way to resolve a complaint or concern, and may refer consumers to the appropriate state or territory authorities.

 
 

 

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