Voice-activated software can be a nightmare for some people.
30 May 2012 |
If you have a speech impediment, disability or an aversion to technology, call centres can cause you a lot of grief.
One year on, we take a look at the successes and downfalls of the ACL in its debut year.
23 Dec 2011 |
The newly introduced Australian Consumer Law gives consumers better protection when purchasing than ever before.
Far from dying out, work-from-home scams are more dangerous than ever.
29 Nov 2011 |
Work-from-home offers can be tempting, but they can make you vulnerable to identity theft. We reveal the top five scams, and explain how to protect yourself from them.
CHOICE has partnered with Maurice Blackburn Lawyers to give members access to a new legal service.
26 Jul 2011 |
CHOICE Help is a pilot project for CHOICE Plus Members running until July 2012 to provide access to affordable, reliable preliminary consumer legal advice.
Avoid the cost of going to court by resolving a matter yourself or using the free Financial Ombudsman Service.
17 Mar 2011 |
Dealing directly with banks and other financial services providers to resolve disputes is usually more effective than taking the matter to court.
DIY will kits are a low-cost option for drafting a simple will. CHOICE put four to the test and found big differences.
24 Mar 2010 |
An up-to-date, detailed will is essential for protecting your loved ones. We look at the basics you need to have covered.
Ever wondered how to contest unjust parking and speed camera fines?
15 Sep 2009 |
CHOICE found 30% of parking fine appeals to the NSW Treasury’s Office of State Revenue were successful. So what are your options?
Contact details for each state and territory's departments.
14 Aug 2009 |
These state and territory government departments provide advice and information on consumer complaints and problems.
When you need to see a solicitor, how do you know if you’ve been overcharged – and what can you do about it?
11 Aug 2009 |
CHOICE outlines what you can do to minimise the risk of legal overcharging and the steps to take if you suspect you’ve been ripped off.
Making a complaint requires time, effort and often a bit of patience.
10 May 2005 |
Sometimes you may have to write a letter outlining your concerns before the organisation takes you seriously.