Top 10 Popular Articles

Loyalty cards

Shopping loyalty cards

27 Jan 2010 | CHOICE found that most loyalty programs offer such poor rewards you generally save less than a dollar per $100 spent.  More >>

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Christmas gift guide 2011

16 Nov 2011 | From digital cameras to kitchen gadgets, our gift ideas cater to all budgets. More >>

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Best online shopping sites

10 Nov 2009 | We save you time and effort by bringing you a list of the best online sites for books and CDS, clothes, electronics, as well as as cosmetics and fragrances. More >>

shopper viewing extended warranty with magnifying glass

Extended warranties

12 Nov 2008 | To find out if people are being pressured by retailers into buying extended warranties, CHOICE and the NSW Office of Fair Trading conducted an online survey and shadow shop of electrical retailers. More >>

shoppers

Your shopping rights

29 Oct 2007 | How to deal confidently with retailers, know when you're entitled to a refund, write a letter of complaint or seek redress through a fair trading authority. More >>

Weddings investigation

Weddings - at what price?

10 Dec 2009 | This year Australian couples are expected to spend an estimated $3.7 billion on their big day - but can you be sure you're paying what you should? More >>

Clive Peeters

Lessons from the Clive Peeters collapse

28 May 2010 | Consumer Action Law Centre warns customers against buying goods from Clive Peeters unless they take them away on the day. More >>

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Letters that get results

10 May 2005 | Sometimes you may have to write a letter outlining your concerns before the organisation takes you seriously. More >>

Receipts

Refunds and your rights

19 Feb 2007 | In this report we explain your rights to a refund for products or services, how warranties affect the situation, and where to go for help if a retailer isn't cooperating. More >>

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Know your rights

12 Jan 2010 | What can you do when you know you’re getting a raw deal, but don't know what to do about it? Read on.  More >>

Top 10 Recent Articles

Waratah

The cut flower industry

09 May 2012 | We outline some concerns around imported cut flowers that might make you re-think that beautiful bouquet. More >>

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Mother's Day home test

11 May 2012 | We decided to give our lab testers the day off and asked CHOICE member (and mum!), Monique Brunello, to be our home tester and look at some gift ideas for mums.  More >>

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Shopping for plus-size clothes

26 Mar 2012 | Plus-size clothing is limited and expensive for Australians despite there being a demand. More >>

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Selling and trading your things online

22 Mar 2012 | We've all got stuff we no longer want, need or use taking up space around the house. So how do you get the most of your useless junk? More >>

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Consumer sharing

23 Feb 2012 | Consumer sharing is growing in popularity to meet today’s buyer demands. It’s energy efficient, environmentally friendly and cost effective, and it’s now easier than ever. More >>

consumerLaw_web

Australian Consumer Law

23 Dec 2011 | The newly introduced Australian Consumer Law gives consumers better protection when purchasing than ever before.  More >>

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Christmas gifts for the traveller

16 Dec 2011 | We pick fun and handy products that will make great Christmas presents for anyone who loves to travel. More >>

gift cards

Gift card traps

20 Apr 2012 | Short expiry dates and restrictive terms and conditions are just some of the traps to watch out for. More >>

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In the dark on interest-free deals

20 Dec 2011 | CHOICE looked at some interest-free payment offers available with six major retailers, and sent a shadow shopper to the stores.  More >>

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Unwanted Christmas gifts

21 Dec 2011 | Our survey finds, a whopping 21% of items purchased as Christmas presents fall short on performance. More >>

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