Top 10 Popular Articles

Loyalty cards

Shopping loyalty cards

11 Apr 2013 | CHOICE found that most loyalty programs offer such poor rewards you generally save less than a dollar per $100 spent.  More >>

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Christmas gift guide 2011

16 Nov 2011 | From digital cameras to kitchen gadgets, our gift ideas cater to all budgets. More >>

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Best online shopping sites

10 Nov 2009 | We save you time and effort by bringing you a list of the best online sites for books and CDS, clothes, electronics, as well as as cosmetics and fragrances. More >>

shopper viewing extended warranty with magnifying glass

Extended warranties

12 Nov 2008 | To find out if people are being pressured by retailers into buying extended warranties, CHOICE and the NSW Office of Fair Trading conducted an online survey and shadow shop of electrical retailers. More >>

shoppers

Your shopping rights

29 Oct 2007 | How to deal confidently with retailers, know when you're entitled to a refund, write a letter of complaint or seek redress through a fair trading authority. More >>

Weddings investigation

Weddings - at what price?

10 Dec 2009 | This year Australian couples are expected to spend an estimated $3.7 billion on their big day - but can you be sure you're paying what you should? More >>

Clive Peeters

Lessons from the Clive Peeters collapse

28 May 2010 | Consumer Action Law Centre warns customers against buying goods from Clive Peeters unless they take them away on the day. More >>

Person typing on a laptop

Letters that get results

10 May 2005 | Sometimes you may have to write a letter outlining your concerns before the organisation takes you seriously. More >>

Receipts

Refunds and your rights

19 Feb 2007 | In this report we explain your rights to a refund for products or services, how warranties affect the situation, and where to go for help if a retailer isn't cooperating. More >>

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Know your rights

12 Jan 2010 | What can you do when you know you’re getting a raw deal, but don't know what to do about it? Read on.  More >>

Top 10 Recent Articles

bin and cashback sales brochures

Cashbacks not always a good deal

13 Dec 2008 | Retail and manufacturing marketing execs are certainly onto a winner with cashback schemes, but consumer benefit is not as guaranteed. More >>

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Faded receipts

13 May 2013 | We look at your rights when it comes to receipts that have faded and what you can do to prevent them from fading.  More >>

TicketPricing_Lead_JUNE2012_WEB

The problems with ticketing

01 May 2013 | We investigate the problems associated with buying tickets through agents, cinemas, and from scalpers. More >>

Who owns my brand?

Who owns my brands?

09 Apr 2013 | Find out which multinationals own the brands sitting on the shelves of your local supermarket. More >>

CHOICE reviews pricing tricks

Pricing tricks

01 Feb 2013 | Whether you’re doing the grocery shopping or looking a mobile phone deal, get the best value for money every time avoiding top pricing tricks.  More >>

Loyalty cards

Shopping loyalty cards

11 Apr 2013 | CHOICE found that most loyalty programs offer such poor rewards you generally save less than a dollar per $100 spent.  More >>

celebrity-endorsements-lead

Celebrity endorsements

13 Mar 2013 | Celebrities have been spruiking products for years. We look at the persuasive power of these endorsements, and whether they're all just hot air. More >>

Choosing a charity

Cause for concern?

08 Mar 2013 | The fundraising industry says personalised pens, pad, and address labels are an effective marketing ploy for inspiring generosity, but potential donors tell a different story.  More >>

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Your guide to self-storage

26 Feb 2013 | With a trend towards high-density living, more Australians are turning to self-storage as a short- or long-term solution for lack of space.  More >>

Outsourcing household tasks

Outsourcing household chores

04 Mar 2013 | We check out how you can outsource various household chores, such as cleaning, dogwalking and general home maintenance, to ease the squeeze on your work-life balance. More >>

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