Appliance reliability survey 2007

See how your appliances rate for reliability.
 
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  • Updated:25 Aug 2007
 

08.Lawnmowers

Lawnmowers came in as the second-least reliable appliance in the survey.

Although VICTA is the most commonly owned brand, it’s also one of the least reliable, along with ROVER and MASPORT. Despite this, 91% of VICTA owners would buy the brand again.

Perhaps not surprisingly, manual push lawnmowers are the most reliable type, followed by electric and battery-operated models, with petrol mowers bringing up the rear.

Problems for newer machines were:

  • Around 9% of all lawnmowers had problems with starting, with two-stroke motors the worst offenders.

HONDA owners are the most likely to buy the brand again and — despite the mowers requiring the fewest repairs — owners of FLYMO were the least likely. This could be due to perceived poor performance and ease of use, which were commented on by owners, though not significantly more often than for the other brands.

Lawnmower repairs by type


Percentage not needing repairs in the 12 months prior to the survey*
Manual push (122) 97
Electric corded (226) 94
Electric battery (101) 92
Petrol 4-stroke (2580) 86
Petrol 2-stroke (927) 82
All lawnmowers (4062) 86

*These figures have been adjusted for the age of the appliances.
Differences of 7% or more are statistically significant.
The figure in brackets is the number of subscribers reporting on this brand bought in or after 2000.

Percentage not needing repair

All lawnmowers (4113) 86
Flymo (154) 97
Honda (454) 89
Masport (377) 87
Rover (587) 86
Victa (1428) 85

The figure in brackets is the number of subscribers reporting on this brand purchased in or after 2000.
These figures have been statistically adjusted for the age of the appliances.
Differences of 4% or more are statistically significant.

Percentage who would buy the same brand again

All lawnmowers (4153) 88
Honda (461) 97
Victa (1445) a 91
Rover (593) 90
Masport (382) 86
Flymo (156) 83

The figure in brackets is the number of subscribers reporting on this brand purchased in or after 2000.

a) A higher than average number of respondents who wouldn't buy Victa again (27%) gave their reason for not buying again as 'Breaks down too often' and also (9%) 'Poor service'.

 

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