CHOICE - Campaigns http://www.choice.com.au/consumer-action.aspxAll the latest consumer advocacy areas currently being actioned by the CHOICE campaigns team at CHOICE Australia. Copyright 2014 www.choice.com.auen-au http://www.choice.com.au/img/logo_choice.gif www.choice.com.au http://www.choice.com.auSun, 26 Oct 2014 19:39:29 GMTCampaignsCHOICE opposes planned piracy policy http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/Piracy-policy-punishing-everyone-fixing-nothing.aspx

Are the government’s proposals for reducing online piracy effective? CHOICE doesn’t think so. We want the government to abandon policies like the industry-run internet filter and look at the cost and access of digital content in Australia.

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Consumer protectionFri, 29 Aug 2014 08:30:00 GMT
Punishing everyone, fixing nothing http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/Smart-not-hard-petition.aspx

Tell the government to work smarter not harder to stop internet piracy.

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Consumer protectionThu, 28 Aug 2014 15:08:00 GMT
What would you change about your bank? http://www.choice.com.au/consumer-action/money/banking/what-would-you-change-about-your-bank.aspx

The Financial System Inquiry is hosting public forums; let them know what you would change about banking.

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MoneyWed, 13 Aug 2014 15:26:00 GMT
Have you been locked out? http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/have-you-been-locked-out.aspx

Unable to get the content you want in Australia? Charged to much for online movies, TV shows or music? We want your stories.

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Consumer protectionWed, 13 Aug 2014 14:51:00 GMT
Consumer complaint checklist http://www.choice.com.au/consumer-action/can-choice-help/Taking-action/Consumer-complaint-checklist.aspx

Before making a complaint about a faulty product or bad service, consumers should go through these step by step checklists. Make sure you know your consumer rights and know what you want before you complain.

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Can CHOICE help?Thu, 17 Jul 2014 12:18:00 GMT
Common consumer problems http://www.choice.com.au/consumer-action/can-choice-help/Common-problems/Common-consumer-problems.aspx

A selection of problems experienced by CHOICE members and consumers and how we have helped to get them fixed.

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Can CHOICE help?Tue, 15 Jul 2014 15:12:00 GMT
Templates and phone scripts http://www.choice.com.au/consumer-action/can-choice-help/Taking-action/Templates-and-scripts.aspx

Letter and email templates and phone scripts to use when you have a problem with a product or service.

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Can CHOICE help?Thu, 03 Jul 2014 15:15:00 GMT
Useful contacts http://www.choice.com.au/consumer-action/can-choice-help/Taking-action/useful-contacts.aspx

We have listed the contact details of lots of federal, state and territory agencies and support organisations who can help with your consumer problems

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Can CHOICE help?Tue, 17 Jun 2014 10:24:00 GMT
Save our consumer protections! http://www.choice.com.au/consumer-action/money/financial-advice/help-save-our-consumer-protections.aspx

Join our campaign to save our consumer protections for those seeking financial advice.

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MoneyMon, 16 Jun 2014 14:46:00 GMT
Help save our consumer protections! http://www.choice.com.au/consumer-action/money/financial-advice/help-temp.aspx

Join our campaign to save our consumer protections when seeking financial advice.

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MoneyMon, 16 Jun 2014 14:46:00 GMT
Everything you need to know about three strikes http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/Everything-you-need-to-know-about three-strikes.aspx

CHOICE tells you what you need to know about anti-piracy measures coming to Australia.

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Consumer protectionThu, 29 May 2014 12:54:00 GMT
Don't trade it away! http://www.choice.com.au/consumer-action/consumer-protection/consumer-rights/Dont-trade-it-away.aspx

We need to open the Trans-Pacific Partnership negotiations up to greater public scrutiny. The government must release the text before a final agreement is reached.

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Consumer protectionTue, 11 Feb 2014 10:13:00 GMT
The internet tax explained http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/The-internet-tax-explained.aspx

Some retailers want to expand the GST online, but we explain why this may be a bad idea.

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Consumer protectionThu, 06 Feb 2014 09:21:00 GMT
Energy comparison site for Victoria http://www.choice.com.au/consumer-action/energy/energy-affordability/independent-energy-comparison-site-for-Victorians.aspx

Residents of Victoria can use their electricity data to compare energy plans at independent government site My Power Planner.

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EnergyMon, 06 Jan 2014 17:11:00 GMT
Electricity bills biggest household worry http://www.choice.com.au/consumer-action/energy/energy-campaigns/electricity-bill-shock-biggest-household-worry.aspx

Australians are more concerned about electricity bills than any other cost of living expense and want their state governments to help reduce their bills.

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EnergyMon, 02 Dec 2013 11:08:00 GMT
Retailers' GST campaign discredited http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/Retailers-GST-campaign-discredited.aspx

Research by CHOICE shows that few consumers are hopping online to avoid the GST – undermining claims made by the retail sector.

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Consumer protectionTue, 26 Nov 2013 11:05:00 GMT
Be a star! http://www.choice.com.au/consumer-action/food-labelling/nutrition-labelling/Be-a-star.aspx

CHOICE is calling on consumers to support front-of-pack nutrition star labels for food products by signing our petition.

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Food labellingWed, 13 Nov 2013 11:39:00 GMT
Easy energy http://www.choice.com.au/consumer-action/energy/energy-marketing/easy-energy-choice-campaign.aspx

CHOICE is campaigning to close a loophole that allows energy retailers to increase prices without telling consumers first

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EnergyTue, 29 Oct 2013 14:42:00 GMT
No knocking http://www.choice.com.au/consumer-action/energy/energy-marketing/No-knocking.aspx

A federal court has reaffirmed that door-to-door salespeople cannot ignore do-not-knock stickers.

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EnergyMon, 21 Oct 2013 10:35:00 GMT
Shoppers shell out for free-range duds http://www.choice.com.au/consumer-action/food-labelling/ethical-labelling/Shoppers-shell-out-for-free-range-duds.aspx

CHOICE has made a super complaint on free-range egg claims in New South Wales, asking Fair Trading to investigate claims.

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Food labellingMon, 30 Sep 2013 09:50:00 GMT
Our call for clear information on energy bills http://www.choice.com.au/consumer-action/energy/energy-campaigns/making-energy-bills-easier-to-understand.aspx

Australian consumers should have clear information on their energy bills about their energy plans that they can understand at a glance.

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EnergyTue, 17 Sep 2013 14:41:00 GMT
Apple’s new iPhone 5c and 5s to cost more http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/Apples-new-iPhone-to-cost-more-for-Australians.aspx

The new products from Apple are up to 14% more expensive in Australia.

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Consumer protectionWed, 11 Sep 2013 14:58:00 GMT
Own what you download http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/Fair-Use.aspx

CHOICE is calling on consumers to support reforms to Australia's outdated copyright laws.

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Consumer protectionThu, 01 Aug 2013 10:31:00 GMT
PS4 and Xbox One game prices to include the Australia Tax http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/PS4-and-Xbox-One-games-to-include-the-Australia-Tax.aspx

Australians continue face higher prices for games on both the PS4 and Xbox One consoles, highlighting the need for action.

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Consumer protectionTue, 30 Jul 2013 11:39:00 GMT
Death to the Australia Tax? http://www.choice.com.au/consumer-action/consumer-protection/digital-rights-copyright/Death-to-the-Australia-Tax.aspx

The recommendations released by the IT price inquiry are a win for consumers - but will there be follow-through?

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Consumer protectionMon, 29 Jul 2013 14:23:00 GMT
Save free range! http://www.choice.com.au/consumer-action/food-labelling/ethical-labelling/Save-free-range.aspx

The Queensland Government has stealthily increased ‘free range’ stocking densities by 667% - to 10,000 birds per hectare

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Food labellingTue, 23 Jul 2013 13:56:00 GMT
Take charge! http://www.choice.com.au/consumer-action/money/banking/Take-charge.aspx

Join our campaign to curb surcharge pain - demand an end to excessive credit card surcharging.

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MoneyTue, 04 Jun 2013 11:27:00 GMT
Take Charge Poll http://www.choice.com.au/consumer-action/money/banking/Take-charge-poll.aspx

We want to turn up the pressure on these big companies.

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MoneyFri, 24 May 2013 11:04:00 GMT
Surcharge reforms starting 18 March http://www.choice.com.au/consumer-action/money/banking/Surcharge-reforms-starting-18-March.aspx

Why has the RBA made these reforms, and what do they mean for consumers?

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MoneyWed, 27 Feb 2013 09:57:00 GMT
Pack Attack! http://www.choice.com.au/consumer-action/consumer-protection/consumer-rights/Pack-attack.aspx

Frustrating, impenetrable and sometimes downright dangerous - we want to put an end to bad product packaging.

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Consumer protectionTue, 19 Feb 2013 14:33:00 GMT
Country of origin labelling http://www.choice.com.au/consumer-action/food-labelling/country-of-origin/better-country-of-origin-labelling.aspx

CHOICE wants Australian governments to improve country-of-origin labelling on food for retail sale.

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Food labellingTue, 24 Jan 2012 16:04:00 GMT
Thousands back traffic lights http://www.choice.com.au/consumer-action/past-campaigns/Food/food-labelling-petition.aspx

More than 3700 signatures and CHOICE’s open letter were sent to food and health ministers from around Australia.

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Past campaignsFri, 09 Dec 2011 14:50:00 GMT
Daily intake percentage labels discredited http://www.choice.com.au/consumer-action/food-labelling/nutrition-labelling/percentage-daily-intake-guides-discredited.aspx

Research has confirmed CHOICE's long-held belief that Percentage Daily Intake labels are confusing and based on inconsistent serving sizes.

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Food labellingMon, 28 Nov 2011 14:07:00 GMT
Better Food Labelling http://www.choice.com.au/consumer-action/past-campaigns/Food/better-food-labelling.aspx

CHOICE is campaigning for industry and governments around Australia to act on the recommendations of a major, independent review of food labelling.

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Past campaignsFri, 30 Sep 2011 17:37:00 GMT
CHOICE submission on regulation of agricultural and veterinary chemicals http://www.choice.com.au/consumer-action/past-campaigns/Health/chemicals-submission.aspx

CHOICE wants to see a commitment to put the precautionary principle at the heart of chemical regulation in Australia.

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Past campaignsFri, 27 May 2011 10:15:00 GMT
Better Banking Campaign http://www.choice.com.au/consumer-action/past-campaigns/finance/better-banking-campaign.aspx

Following the latest stand-off in passing on RBA interest rate cuts, it's no surprise the ‘big four’ banks are well and truly on the nose with consumers.

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Past campaignsFri, 06 May 2011 00:00:00 GMT
Join our call for a national restaurant hygiene scheme http://www.choice.com.au/consumer-action/past-campaigns/Food/scores-on-doors.aspx

CHOICE would like to see a national 'scores on doors' restaurant hygiene scheme.

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Past campaignsWed, 30 Mar 2011 12:17:00 GMT
Tell your bank's CEO how you feel http://www.choice.com.au/consumer-action/past-campaigns/finance/Tell your bank how you feel.aspx

CHOICE is calling on consumers to write the CEO of their bank to get a better deal.

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Past campaignsThu, 10 Feb 2011 13:16:00 GMT
New consumer law http://www.choice.com.au/consumer-action/past-campaigns/consumer-protection/new-consumer-law.aspx

New laws coming into effect give Australians the same consumer rights regardless of which state they live in.

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Past campaignsTue, 01 Feb 2011 12:39:00 GMT
Submission to DAFF http://www.choice.com.au/consumer-action/past-campaigns/Health/submission to department of agriculture fisheries and forestry.aspx

CHOICE submission to the Department of Agriculture, Fisheries and Forestry (DAFF), December 2010.

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Past campaignsThu, 27 Jan 2011 12:32:00 GMT
Retailers: Raise your game http://www.choice.com.au/consumer-action/past-campaigns/consumer-protection/online shopping.aspx

CHOICE believes online shopping is motivated by more than just a GST dodge. The big retailers have spoken, now it's time for you to have your say.

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Past campaignsThu, 06 Jan 2011 10:55:00 GMT
Better country of origin labelling http://www.choice.com.au/consumer-action/past-campaigns/Food/country-of-origin-labelling.aspx

Help CHOICE campaign for clearer food labelling by sharing your thoughts on country of origin.

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Past campaignsFri, 03 Sep 2010 11:40:00 GMT
Take action on BPA http://www.choice.com.au/consumer-action/past-campaigns/Food/take-action-on-bpa.aspx

Email Australia’s Parliamentary Secretary for Health and Ageing and tell him that you want all foods made for babies and toddlers to be BFA-free.

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Past campaignsMon, 30 Aug 2010 16:34:00 GMT
Palm oil http://www.choice.com.au/consumer-action/food-labelling/nutrition-labelling/palm-oil.aspx

There are sound reasons to avoid foods containing palm oil and choose products that use healthier and more sustainable vegetable oils.

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Food labellingThu, 05 Aug 2010 11:01:00 GMT
Compact fluorescent lightbulbs http://www.choice.com.au/consumer-action/past-campaigns/sustainability/compact-fluorescent-lightbulbs.aspx

We test 15 "warm white" CFL bulbs of about 15W, including screw and bayonet fittings in a variety of shapes.

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Past campaignsWed, 04 Aug 2010 17:00:00 GMT
Supermarket price wars http://www.choice.com.au/consumer-action/past-campaigns/Supermarkets/supermarket-price-wars.aspx

The Big Two supermarkets are claiming cheaper grocery prices now today than a year ago, but our investigation found otherwise.

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Past campaignsTue, 27 Jul 2010 10:45:00 GMT
Laundry Greenwash http://www.choice.com.au/consumer-action/past-campaigns/sustainability/laundry-greenwash.aspx

Choice’s Green Watch campaign has uncovered another misleading green claim.

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Past campaignsFri, 04 Jun 2010 16:23:00 GMT
Food labelling folly http://www.choice.com.au/consumer-action/past-campaigns/Food/food-labelling-folly.aspx

You need to check the ingredients list and nutrition information panel to find out what a product really contains.

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Past campaignsTue, 01 Jun 2010 09:59:00 GMT
When things go wrong http://www.choice.com.au/consumer-action/past-campaigns/national-consumer-summit/when-things-go-wrong.aspx

There will always be cases where consumers are aggrieved or exploited. Consumers expect to be able to have their complaints fairly resolved, and that systematic abuses of their rights will be deterred.

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Past campaignsFri, 19 Feb 2010 10:06:00 GMT
Smart choices http://www.choice.com.au/consumer-action/past-campaigns/national-consumer-summit/smart-choices.aspx

The cost of getting information, exploitation of behavioural biases, unhelpful or misleading advertising, badly designed products and unnecessary complexity. What is the best response by policy makers?

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Past campaignsFri, 19 Feb 2010 10:01:00 GMT
Get involved in making consumer policy http://www.choice.com.au/consumer-action/past-campaigns/national-consumer-summit/get-involved-in-making-consumer-policy.aspx

Join our discussion ahead of the National Consumer Summit on 15-16 March.

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Past campaignsFri, 19 Feb 2010 09:55:00 GMT
Getting policy development right http://www.choice.com.au/consumer-action/past-campaigns/national-consumer-summit/getting-policy-development-right.aspx

Consumer welfare is the ultimate objective of consumer policy. But is the consumer interest truly at the heart of policy development?

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Past campaignsFri, 19 Feb 2010 00:00:00 GMT
GM food labelling laws need to change http://www.choice.com.au/consumer-action/past-campaigns/Food/better-labels-on-all-gm-foods.aspx

Supermarkets are now full of foods with ingredients that are likely to be derived from GM crops like soy, corn, canola and cotton. But lax labelling laws mean that food manufacturers don't have to tell you. It's time for action.

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Past campaignsSat, 13 Feb 2010 12:13:00 GMT
Universal phone chargers: Say no to overcharging http://www.choice.com.au/consumer-action/past-campaigns/sustainability/universal-phone-chargers.aspx

CHOICE is targeting mobile phone companies that are resisting moves to reduce excessive e-waste.

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Past campaignsThu, 04 Feb 2010 14:56:00 GMT
Energy retailers must promote greater efficiency http://www.choice.com.au/consumer-action/past-campaigns/sustainability/energy efficiency.aspx

Improving energy efficiency can save costs and lower electricity supply costs in the future, as well as reduce our carbon emissions.

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Past campaignsTue, 02 Feb 2010 14:48:00 GMT
Energy retailers must promote greater efficiency http://www.choice.com.au/consumer-action/past-campaigns/sustainability/energy efficiency.aspx

Improving energy efficiency can save costs and lower electricity supply costs in the future, as well as reduce our carbon emissions.

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Past campaignsTue, 02 Feb 2010 14:48:00 GMT
Voluntary climate action: count it now http://www.choice.com.au/consumer-action/past-campaigns/sustainability/voluntary climate action.aspx

The government has responded to your calls on voluntary actions, but they'll only get around to adjusting things in five years.

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Past campaignsMon, 11 Jan 2010 14:14:00 GMT
Bad chemistry campaign http://www.choice.com.au/consumer-action/past-campaigns/Health/chemicals.aspx

CHOICE is campaigning to ensure effective products reach the market while protecting our health, safety and our environment.

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Past campaignsMon, 11 Jan 2010 12:13:00 GMT
Product Safety and Integrity Commission http://www.choice.com.au/consumer-action/past-campaigns/Health/psic 2009 submission.aspx

CHOICE submission to the Product Safety and Integrity Commission.

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Past campaignsMon, 04 Jan 2010 11:52:00 GMT
Nanotechnology project http://www.choice.com.au/consumer-action/past-campaigns/Health/nanotechnology.aspx

More and more consumer products, including sunscreen and make-up, use nano-sized ingredients that may pose health risks. You can’t tell which products contain nanoparticles, as it’s not required by law to be written on the labels.

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Past campaignsMon, 04 Jan 2010 11:23:00 GMT
National Enabling Technologies Strategy (nanotechnology and biotechnology) http://www.choice.com.au/consumer-action/past-campaigns/Health/nets submission.aspx

CHOICE submission to the NETS discussion paper.

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Past campaignsMon, 04 Jan 2010 11:22:00 GMT
Health claims on foods http://www.choice.com.au/consumer-action/past-campaigns/Food/health-claims-on-foods.aspx

Health claims are most likely to be used on highly processed foods rather that the fresh foods we should all be eating more of.

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Past campaignsMon, 21 Dec 2009 10:43:00 GMT
Traffic light labelling http://www.choice.com.au/consumer-action/past-campaigns/Food/traffic-light-labelling.aspx

An approach to front-of-pack labelling that helps consumers make healthier food choices.

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Past campaignsTue, 15 Dec 2009 10:42:00 GMT
Banking goes bananas http://www.choice.com.au/consumer-action/past-campaigns/finance/banking-goes-bananas.aspx

With a certain video hitting the news recently, we felt it might be necessary to clarify that banking is not at all like making a banana smoothie.

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Past campaignsFri, 11 Dec 2009 14:06:00 GMT
Warranty rights and wrongs http://www.choice.com.au/consumer-action/past-campaigns/consumer-protection/warranty-rights-and-wrongs.aspx

You have a legal right to ask your retailer to repair or replace faulty goods – or give you a refund.

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Past campaignsThu, 03 Dec 2009 00:30:00 GMT
Take action on food labels http://www.choice.com.au/consumer-action/past-campaigns/Food/take-action-on-food-labels.aspx

A new review of food labelling laws is an opportunity to improve food labels for consumers. But it could also mean watered down labelling laws to make life easier for the food industry.

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Past campaignsWed, 02 Dec 2009 11:34:00 GMT
Food endorsements logos http://www.choice.com.au/consumer-action/past-campaigns/Food/food-endorsements-logos.aspx

What logos influence what you buy?

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Past campaignsWed, 11 Nov 2009 12:39:00 GMT
Green beer claims - CHOICE complaint http://www.choice.com.au/consumer-action/past-campaigns/sustainability/green-beer-claims.aspx

CHOICE made a formal complaint to the ACCC regarding advertising for Coopers beer. Coopers claims in their advertisement "Big beer. Tiny footprint."

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Past campaignsThu, 05 Nov 2009 12:11:00 GMT
GreenPower: keep it real http://www.choice.com.au/consumer-action/past-campaigns/sustainability/greenpower-keep-it-real.aspx

A flaw in the emissions trading scheme means the extra bits we do – like purchasing GreenPower or carbon offsets – will not actually reduce Australia’s emissions.

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Past campaignsTue, 10 Mar 2009 13:39:00 GMT