Doctor/patient relationships

We find constructive solutions to building a healthy relationship with your doctor.
 
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01 .Introduction

Doctor-patientWe asked readers about their own personal experiences and consulted several large external surveys of both doctors and patients to establish the most common gripes, and found that many of these annoyances are avoidable. By actively engaging with your doctor in a constructive way you’ll build a better partnership and get better care. Here's CHOICE's guide to getting the best out of your next doctor's appointment.

See our Health section for helpful tips such as how to choose a good GP.

 

What annoys patients about doctors?

Poor bedside manner

  • Doctors who don't listen to what their patient is saying, don’t appear interested or act empathetically. Many patients sense a lack of respect, and say they’re made to feel like hypochondriacs.
  • Fear of judgment and sermonising from doctors if a patient comes clean about taking drugs, sexual practices or lifestyle issues. If patients find some doctors’ contempt for alternative medicines and therapies irksome, they’re less likely to mention using them.
  • Personality traits or mannerisms of one or both parties may sometimes prove intractable, so it might be time to try a new doctor.

Waiting ...

WomanSneezing_iStockEspecially if an appointment has been made for a specific time.

Waiting rooms fill up. Patients arrive with a long list of ailments, queries and concerns - without booking a longer appointment; people present with what seem like simple issues that turn out to be more complex; emergency cases need to be fitted in; extra time may be needed for doing tests.

From May 2010, the Medicare payment to doctors will increase for longer appointments, making it more attractive for them to spend a longer time with patients. However, the rise is only a couple of dollars so it might not make a great deal of difference, and if it does, it may eventuate in doctors seeing fewer patients.

Blinkered vision

Patients get frustrated when doctors don’t look beyond the obvious diagnosis and treatments.

“I had horrible dermatitis on my hands and kept being given creams to put on it. It never went away and I suffered for months. I hopped on Google and it suggested giving up milk/lactose. I did and my hands cleared up in less than two weeks. Coincidence? Maybe. But food allergies and intolerances are not uncommon - doctors should know or perhaps suggest these things, rather than just attempt to cure a particular symptom.”

Over-prescribing

PillsInHand_iStockSome patients would prefer a pill to make all their problems go away, others would prefer constructive lifestyle advice or alternative therapies. If nothing is needed - they’d rather have nothing.

Consumers express concerns that doctors sometimes don’t know enough about medications they’re prescribing, and are overly reliant on information from the drug companies. Many are also disappointed by the lack of information they receive about how to take the medicine and possible side effects.

Mind the gap

Patients resent paying a full consultation fee just for a repeat prescription or referral renewal, which takes a matter of minutes. By contrast, doctors get frustrated when patients happily pay hundreds of dollars for alternative practitioners and therapies with no evidence they work, but complain about having to pay a few dollars for the Medicare gap.

 
 

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Douglas's opinion:

  • Member since: 19 Mar 14
  • 6 Comments
  • 3 Replies
0
 
User Profile

3 MONTHS AGO | Your praise of the Homelite bemused me, because you say there line feed mechanism works.

It does work when brand new, but give it a couple of weeks, and it fails.

I have two Homelites: I bought two because they brake down - and I had to replace the feed head with a third party one, where you push in the line yourself.

For the price they are OK but then again, when the fuel bulb fails you have to through them out. They don't start easily either. Their motor seems good (although its only two stroke) but the rest of the unit seems very cheap.

It surprised you rated it well. A quality made unit will rate poorly in your reviews I suspect, because a good feed unit for instance, will weigh more than the el-cheapo Homelite unit, which is tough to feed new line into and also fails to function pretty quickly. I know this because with my Homelites, the feed has always been fragile and I've had to replace the feed units on them.





 
 
 
 
 

 
 

Douglas's opinion:

  • Member since: 19 Mar 14
  • 6 Comments
  • 3 Replies
0
 
User Profile

3 MONTHS AGO | You score the Honda UMS425U only 90 for horizontal and vertical trimming, whereas other trimmers often get 100.

Your summary comments include for the Honda:

• Excellent at trimming vertically and horizontally.

So ... which is true

Are you guys legitimate?

 
 
 
 
 

 
 

Mimi's opinion:

  • 1 Comments
  • 0 Replies
0
 
User Profile

5 MONTHS AGO | Hi I've read through the CHOICE report about line trimmers and have decided to go electric. I'm a total Learner and have never tried using this tool. Then I tried using my Dads Flymo whipper snipper. The guard kept coming off and for some reason Dad has had to screw the rotating head on his. Not what I want !! I'm after a light weight, automatic feed, something that's cuts edges well and can cut long grass. Can anyone recommend a brand and model?

 
 
 
 
 

 
 

John's opinion:

  • Member since: 30 May 10
  • 7 Comments
  • 1 Replies
0
 
User Profile

6 MONTHS AGO | I was on the verge of buying the Flymo Contour 700 when I read a couple of reviews on a hardware store website. Both reviews stated concern that it uses 1.5mm line and you can only buy 1.6mm and therefore it jams frequently and much time is lost unjamming the spool. Also, the lightweight line used in electric models do not last long.
Does anyone know if both these assertions are correct?

 
 
 
 
 

 
 

Stirling Libraries's opinion:

  • 7 Comments
  • 0 Replies
0
 
User Profile

7 MONTHS AGO | Hi Chris, would you please send the link to the previous line trimmer review as i'm interested in comparing the shindaiwa product tested previously, thanks

 
 
 
 
 

 

Douglas's opinion:

  • Member since: 19 Mar 14
  • 6 Comments
  • 3 Replies
0
 
User Profile

3 MONTHS AGO | Your praise of the Homelite bemused me, because you say there line feed mechanism works.

It does work when brand new, but give it a couple of weeks, and it fails.

I have two Homelites: I bought two because they brake down - and I had to replace the feed head with a third party one, where you push in the line yourself.

For the price they are OK but then again, when the fuel bulb fails you have to through them out. They don't start easily either. Their motor seems good (although its only two stroke) but the rest of the unit seems very cheap.

It surprised you rated it well. A quality made unit will rate poorly in your reviews I suspect, because a good feed unit for instance, will weigh more than the el-cheapo Homelite unit, which is tough to feed new line into and also fails to function pretty quickly. I know this because with my Homelites, the feed has always been fragile and I've had to replace the feed units on them.





 
 
 
 
 

 
 

Douglas's opinion:

  • Member since: 19 Mar 14
  • 6 Comments
  • 3 Replies
0
 
User Profile

3 MONTHS AGO | You score the Honda UMS425U only 90 for horizontal and vertical trimming, whereas other trimmers often get 100.

Your summary comments include for the Honda:

• Excellent at trimming vertically and horizontally.

So ... which is true

Are you guys legitimate?

 
 
 
 
 

 
 

Mimi's opinion:

  • 1 Comments
  • 0 Replies
0
 
User Profile

5 MONTHS AGO | Hi I've read through the CHOICE report about line trimmers and have decided to go electric. I'm a total Learner and have never tried using this tool. Then I tried using my Dads Flymo whipper snipper. The guard kept coming off and for some reason Dad has had to screw the rotating head on his. Not what I want !! I'm after a light weight, automatic feed, something that's cuts edges well and can cut long grass. Can anyone recommend a brand and model?

 
 
 
 
 

 
 

John's opinion:

  • Member since: 30 May 10
  • 7 Comments
  • 1 Replies
0
 
User Profile

6 MONTHS AGO | I was on the verge of buying the Flymo Contour 700 when I read a couple of reviews on a hardware store website. Both reviews stated concern that it uses 1.5mm line and you can only buy 1.6mm and therefore it jams frequently and much time is lost unjamming the spool. Also, the lightweight line used in electric models do not last long.
Does anyone know if both these assertions are correct?

 
 
 
 
 

 
 

Stirling Libraries's opinion:

  • 7 Comments
  • 0 Replies
0
 
User Profile

7 MONTHS AGO | Hi Chris, would you please send the link to the previous line trimmer review as i'm interested in comparing the shindaiwa product tested previously, thanks

 
 
 
 
 

 

Douglas's opinion:

  • Member since: 19 Mar 14
  • 6 Comments
  • 3 Replies
0
 
User Profile

3 MONTHS AGO | Your praise of the Homelite bemused me, because you say there line feed mechanism works.

It does work when brand new, but give it a couple of weeks, and it fails.

I have two Homelites: I bought two because they brake down - and I had to replace the feed head with a third party one, where you push in the line yourself.

For the price they are OK but then again, when the fuel bulb fails you have to through them out. They don't start easily either. Their motor seems good (although its only two stroke) but the rest of the unit seems very cheap.

It surprised you rated it well. A quality made unit will rate poorly in your reviews I suspect, because a good feed unit for instance, will weigh more than the el-cheapo Homelite unit, which is tough to feed new line into and also fails to function pretty quickly. I know this because with my Homelites, the feed has always been fragile and I've had to replace the feed units on them.





 
 
 
 
 

 
 

Douglas's opinion:

  • Member since: 19 Mar 14
  • 6 Comments
  • 3 Replies
0
 
User Profile

3 MONTHS AGO | You score the Honda UMS425U only 90 for horizontal and vertical trimming, whereas other trimmers often get 100.

Your summary comments include for the Honda:

• Excellent at trimming vertically and horizontally.

So ... which is true

Are you guys legitimate?

 
 
 
 
 

 
 

Mimi's opinion:

  • 1 Comments
  • 0 Replies
0
 
User Profile

5 MONTHS AGO | Hi I've read through the CHOICE report about line trimmers and have decided to go electric. I'm a total Learner and have never tried using this tool. Then I tried using my Dads Flymo whipper snipper. The guard kept coming off and for some reason Dad has had to screw the rotating head on his. Not what I want !! I'm after a light weight, automatic feed, something that's cuts edges well and can cut long grass. Can anyone recommend a brand and model?

 
 
 
 
 

 
 

John's opinion:

  • Member since: 30 May 10
  • 7 Comments
  • 1 Replies
0
 
User Profile

6 MONTHS AGO | I was on the verge of buying the Flymo Contour 700 when I read a couple of reviews on a hardware store website. Both reviews stated concern that it uses 1.5mm line and you can only buy 1.6mm and therefore it jams frequently and much time is lost unjamming the spool. Also, the lightweight line used in electric models do not last long.
Does anyone know if both these assertions are correct?

 
 
 
 
 

 
 

Stirling Libraries's opinion:

  • 7 Comments
  • 0 Replies
0
 
User Profile

7 MONTHS AGO | Hi Chris, would you please send the link to the previous line trimmer review as i'm interested in comparing the shindaiwa product tested previously, thanks

 
 
 
 
 

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