Energy shock should drive consumer change

Switching power companies can save an average Queensland household up to $100 per annum.

Consumer group CHOICE is encouraging Queensland households that have experienced unexpected power price hikes to switch to lower-cost providers to save money and help drive competition.

CHOICE has today been advised by Queensland Electricity that if it can't match a better offer on electricity plans than a competitor there will be no exit fee for those who want to change providers.

CHOICE says it's pleased the Queensland Electricity has decided to waive the $75 exit fee, as it will help drive competition. Queensland Electricity has said it expects to remain competitive, with energy prices set to increase across all providers.

“There are plans available in the Queensland marketplace that can save the average energy consumer up to $100 per annum,” said CHOICE spokesman Christopher Zinn.

“Competition is working effectively in the Queensland marketplace but consumers should be aware that energy prices across the board are on the rise and now is a very good time to review your energy contracts.”

“There are a number of comparison and switching websites that enable consumers to compare plans, find the best deal and switch providers online.”

CHOICE has recently launched an energy switching site which allows consumers around the country to compare offers from all electricity and gas providers and, if they decide to, change their energy deal online at no cost. If there's no contract with the energy provider, consumers are able to call cheapest provider directly to switch.

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