The shock of costly bills from telcos has given rise to this new term, and figures indicate it’s a growing problem.
8 Sep 2009 |
“Bill-shock” occurs when people receive internet or telephone bills that are far higher than expected. People are increasingly complaining about shock-inducing bills according to the Telecommunications Industry Ombudsman.
A new drink promises to make ‘good energy’. CHOICE looks at the source of these claims.
11 Aug 2009 |
Smart Energy, a range of drinks by wellknown juice brand Spring Valley, contains as much caffeine as other energy drinks, such as Red Bull and V.
A David vs Goliath battle has emerged out of a recent case over a lost item in the mail.
7 Aug 2009 |
Australia Post’s terms and conditions relating to liability for missing packages have been found to be in breach of the law by the ACT Civil and Administrative Tribunal.
We couldn’t tell some compressed cotton wipes from lollies at first glance – so we’re concerned a young child couldn’t either
6 Aug 2009 |
Although these wipes are not toys, given that they’re likely to appeal to parents with small children, CHOICE believes their current lolly-like form is inappropriate.
As digital TVs replace analog sets and more TVs end up in landfill, what can be done about recycling?
5 Aug 2009 |
Approximately 1.5 million obsolete TV sets are sent to landfill each year and this number is to set to escalate as the digital network rolls out, according to Tipping Point: Australia’s E-waste Crisis, a report by the Total Environment Centre (TEC).
With involvement already in groceries, fuel and frequent flyer schemes, Woolworths is now turning its attention to mobile phones.
4 Aug 2009 |
Woolworths has entered the mobile phone market, offering a new pre-paid service in conjunction with Optus.
The Commonwealth Bank, Westpac and St George have announced they will reduce their penalty fees on some accounts – but CHOICE doesn’t think this goes far enough.
3 Aug 2009 |
While CHOICE welcomes the announcement that from October penalty fees for some Commonwealth, Westpac and St George customers will be reduced, the justification for charging added costs remains a concern for the consumer group.
Some fast food chains in the UK and US are giving consumers information to make healthier choices – but Australia is missing out.
31 Jul 2009 |
Among other measures to combat obesity, the federal government’s new Preventative Health Taskforce is considering whether restaurants and fast food chains should display the number of calories/kilojoules alongside each item on the menu.
Some snacks claiming to be healthy alternatives for children’s lunch boxes can be as bad for kids as confectionery.
31 Jul 2009 |
Children’s snack bars can be as fattening as some chocolate bars, according to new research by Australian parents and a leading nutritionist, who are calling for better food labelling on the snacks.
The National Australia Bank (NAB) is scrapping penalty fees for customers who overdraw or incur dishonours on their transaction accounts.
29 Jul 2009 |
CHOICE and the Consumer Action Law Centre (CALC) congratulate the National Australia Bank (NAB) for showing leadership by scrapping penalty fees for customers who overdraw or incur dishonours on their transaction accounts.