health insurance
Health insurance premiums to increase by 3.03% on 1 April
Find out how you could secure your current health insurance price until 2025.
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Health insurance
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The good and the bad of Medibank, Bupa, HBF, HCF and NIB
The five big health funds compared on complaints, discounts and cost. -
How to switch your health insurance
Switching your health insurance might be the right move if you've been slugged by a rise in premiums. Here's how to review and change your health cover. -
The cheapest health insurance policies
Looking to switch and save on your health insurance? Here's how to find the cheapest option to suit your needs. -
Bad health insurance deals: Medibank, Bupa, HCF, HBF, NIB
We name the poor-value health insurance policies from Australia's big private health funds. -
Insurers hiding soaring increases to top-level health cover
Some Australians are paying more than three times the headline premium increase for top-grade hospital insurance.
Prices for Medibank, Bupa, HCF and more are increasing on 1 April
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Car loan provider Money3 facing irresponsible lending claims
Company targets low-income borrowers and charges exorbitant rates.
Take action
Sign the petition for fair, transparent grocery pricing
It should be easy to work out which products are the best value at the supermarket, but major supermarkets use a range of pricing tactics that could make you think products are better value than they are, including price tags that look like discounts when the product isn’t actually discounted. Call on the government to force supermarkets to use fair, transparent pricing now.
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Cheap vs expensive Dutch ovens: What's the difference?
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10 grocery items hit by shrinkflation in 2024
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The worst products we've tested lately
These are some of the poorest performing products our CHOICE experts have flagged over the past year. -
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You may be enticed by the low price, but some of the worst performing vacuums in our tests come from the budget retailers.
Making change together
How you've helped us make things fairer for Australians
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FEB 2024
Support for Youpla/ACBF victims
The Government announces $97 million to the Youpla Support Program to assist some victims. Thanks to ongoing advocacy by First Nations advocates, policyholders, and community organisations.
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DEC 2023
Win for fairness in financial advice
The Government announces that the best interests duty for financial advisers will stay in place, following advocacy to keep it by CHOICE and other groups. The rule ensures customers get helpful advice of a high standard.
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DEC 2023
Coles refunds thousands of customers
Following our complaint to the ACCC about Coles' false 'locked' price claims, the supermarket apologises for raising prices of 20 products before the end of promotional periods and refunds thousands of customers.
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SEPT 2023
Stronger renters’ rights in Vic
After a CHOICE report exposing invasive rent-tech, the Victorian Government commits to strengthening renters' rights, including restrictions on personal information collection and retention.
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SEPT 2023
Bank execs on notice as new rules pass
New legislation, the Financial Accountability Regime (FAR), passes. Once in force, the rules will hold top executives accountable for misconduct by banks, super funds or insurers. They are backed up by strong penalties.
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AUG 2023
Qantas backs down on COVID credits
Qantas removes the expiry date on credits for customers who had flights cancelled due to COVID, and allows them to ask for a refund. This follows our campaigns on travel rights, including awarding Qantas a Shonky for its behaviour in 2022.
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JUNE 2023
Win for victims of financial misconduct
A banking royal commission reform passes after decades of pressure from consumer groups. The compensation scheme of last resort will provide compensation for many victims.
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MAY 2023
Super advocate receives further funding
The Government commits an additional five years of funding to continue consumer advocacy in the superannuation sector.
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MAY 2023
Consumer protections from scams
The Government commits $86.5 million in funding to combat scams, including the establishment of the National Anti-Scams Centre.
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DEC 2022
ACCC takes action on shonky Bloomex
Following its 2022 Shonky Award, Bloomex is taken to court for publishing misleading online star ratings and price representations.
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NOV 2022
Grieving WA consumers now protected
Funeral operators must now display prices publicly and provide key information without requiring people to meet with a sales representative.
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OCT 2022
New fines for breaching consumer rights
Companies who harm, mislead or deceive consumers will face up to 5x greater penalties. For the first time ever, companies who rely on unfair contract terms will also face penalties.
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OCT 2022
Timeshare taken to task
Ultiqa will pay a $900,000 penalty for breaching financial advice protections for consumers thanks to action from ASIC. We raised the alarm in our super complaint in May 2021.
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SEPT 2022
A ban on binary options
These dodgy financial products share many characteristics with high risk gambling. CHOICE supported a ban to prevent consumer harm, and ASIC has extended that ban until 1 October 2031.
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AUG 2022
South Australia joins school banking ban
Private banks are banned from school banking programs in South Australia, joining Victoria, NSW, Queensland and ACT state governments. We awarded Dollarmites a Shonky in 2018.
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