House built out of $100 bills

CHOICE renews call for banks to pass savings on to home loan customers

We challenge the banks to pass on an out-of-cycle interest rate cut to consumers.

7 Aug 2014 | With banks enjoying lower funding costs, home loan customers are reporting they've successfully asked their banks for discounts.

Image of unlocked red padlock surrounded by locked blue padlocks

Massive global ID theft nets 1.2 billion passwords

Cyber-attack by Russian criminals targets 420,000 websites, according to US security firm claiming to have discovered the breach.

6 Aug 2014 | US firm Hold Security reveals one of the largest data breaches of all time. Individual and corporate usernames, passwords and email addresses put at risk across the world.

glass with orange juice

Hindus' beef with Heinz

Outrage in Hindu community at use of beef and alcohol in Golden Circle juice processing

6 Aug 2014 | Golden Circle, owned by Heinz Australia, has come under fire from the Hindu community after a consumer's inquiry revealed that beef-products and alcohol are used in the production of its juices.

Woman stretching

Weight machines and stretching may increase risk of back pain

Strength and flexibility training are highly recommended, but some forms may be better than others for back pain

6 Aug 2014 | New research has linked weight machines and stretching exercises with lower back pain, suggesting these activities should be approached with caution.


Pradaxa marketing ploy compromised consumer safety

Manufacturer of blood-thinning stroke drug Pradaxa held back information on how to use the drug safely.

6 Aug 2014 | Confidential documents released in US litigation reveal German multinational drug manufacturer withheld information about the safe use of the drug Pradaxa.

child's hand reaching for fries

McDonald’s spruiks free fries vouchers at children’s playground

Free fries vouchers breach the fast food industry’s initiative for responsible advertising and marketing to children, says Advertising Standards Bureau.

5 Aug 2014 | McDonald’s broke the rules by handing out free fries vouchers to kids at a children's playground, the Advertising Standards Bureau has found.

Travel destinations on airport board

CHOICE to establish consumer voice in travel industry

New travel hub project to provide information and advocacy for Australian travellers.

5 Aug 2014 | CHOICE is kicking off a major project for travel consumers, following industry deregulation.

Finger tapping on smartphone screen displaying Facebook logo

Facebook forces extra app for mobile chat on users

Separate messaging app sparks angry response, affecting more than one billion Facebook users.

4 Aug 2014 | Facebook is replacing live chat in its core mobile app, with a dedicated messaging service. Users who want to instant message via Facebook will need to install the extra app.

Street view of a rental property

Rental complaints make NSW Fair Trading top 10 list

Defective goods, hassles with refunds and bad customer service perennial themes.

4 Aug 2014 | Complaints to NSW Fair Trading about tenancy issues have hit the top 10 list for the first time, taking sixth place just after home building.

Opal cards privacy envelope stamped confidential

Opal card users get anonymous option - with a catch

Privacy concerns about Sydney's Opal card are finally being addressed, but issues remain.

1 Aug 2014 | Transport for NSW has announced Sydneysiders will finally be able to purchase anonymous Opal public transport cards, but only for a limited time and at selected locations.

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