ACCC takes action against US-based games distributor Steam

Overseas gaming distributor, Steam, is in the spotlight for allegedly making false and misleading representations to Australian consumers.

1 Sep 2014 | US-based games distributor Steam is being taken to court for allegedly breaching Australian Consumer Law.


WHO releases report on e-cigarettes

Lack of research on long-term health effects prompts caution.

29 Aug 2014 | The World Health Organisation (WHO) has released a report on e-cigarettes, recommending restrictions should be placed on the marketing of the devices, their sale to minors and indoor use.

piggy bank and a power cord

Energy retailers fail the hardship test

A new survey shows energy retailers are failing low-income customers.

27 Aug 2014 | A new report by the Financial and Consumer Rights Council ranks energy retailers for financial hardship practices.


Time to fix financial advice

CHOICE calls for a ban on conflicted advice to protect consumers.

26 Aug 2014 | In our submission to the Financial System Inquiry, CHOICE is calling for a ban on conflicted advice and for the regulator to be given additional powers to protect consumers.

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Governments launch advertising blitz on travel industry changes

The ‘Pack Some Peace of Mind’ advertising campaign has hit the airwaves – but what is it all about?

25 Aug 2014 | Government ad campaign aims to inform consumers about travel industry deregulation.

person lifts petrol pump off rack

ACCC takes legal action on petrol price sharing

Five petrol retailers and petrol price collating service Informed Sources are facing legal action for allegedly lessening competition as a result of sharing price information.

21 Aug 2014 | The ACCC is taking legal action against five petrol retailers for the way they shared and received price information through Informed Sources.


Rebuild costs double home insurance values

Consumer NZ finds home owners could be under-insured if they trust insurance companies.

21 Aug 2014 | How much should you insure your home for? A Consumer NZ investigation has disturbing implications for Australian home owners.

dollar coins for Telstra bills

Telcos face class action over late payment fees

Specialist law firm to argue that penalty charges are illegal.

20 Aug 2014 | Telco customers set to benefit from class action against Telstra, Optus, Vodafone for charging late payment fees.

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Nominate a shonky

It's time to nominate a shonky product or service.

20 Aug 2014 | CHOICE is calling for entries in the 2014 Shonky Awards, the annual awards program that names and shames Australia’s worst products and services in a bid to get businesses to lift their game.


Maggie Beer labels mislead on provenance

Maggie Beer apologises for potentially misleading consumers on origins of some foods.

20 Aug 2014 | The ACCC says the labelling of several Maggie Beer products including ice cream, red wine vinegar and olive oil, may mislead consumers into believing they're made in the Barossa Valley.

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