piggy bank and a power cord

Energy retailers fail the hardship test

A new survey shows energy retailers are failing low-income customers.

27 Aug 2014 | A new report by the Financial and Consumer Rights Council ranks energy retailers for financial hardship practices.

fofa-misleading-advice-lead

Time to fix financial advice

CHOICE calls for a ban on conflicted advice to protect consumers.

26 Aug 2014 | In our submission to the Financial System Inquiry, CHOICE is calling for a ban on conflicted advice and for the regulator to be given additional powers to protect consumers.

Pack some peace of mind logo

Governments launch advertising blitz on travel industry changes

The ‘Pack Some Peace of Mind’ advertising campaign has hit the airwaves – but what is it all about?

25 Aug 2014 | Government ad campaign aims to inform consumers about travel industry deregulation.

person lifts petrol pump off rack

ACCC takes legal action on petrol price sharing

Five petrol retailers and petrol price collating service Informed Sources are facing legal action for allegedly lessening competition as a result of sharing price information.

21 Aug 2014 | The ACCC is taking legal action against five petrol retailers for the way they shared and received price information through Informed Sources.

home-in-flood

Rebuild costs double home insurance values

Consumer NZ finds home owners could be under-insured if they trust insurance companies.

21 Aug 2014 | How much should you insure your home for? A Consumer NZ investigation has disturbing implications for Australian home owners.

dollar coins for Telstra bills

Telcos face class action over late payment fees

Specialist law firm to argue that penalty charges are illegal.

20 Aug 2014 | Telco customers set to benefit from class action against Telstra, Optus, Vodafone for charging late payment fees.

Shonkys Carousel_Small

Nominate a shonky

It's time to nominate a shonky product or service.

20 Aug 2014 | CHOICE is calling for entries in the 2014 Shonky Awards, the annual awards program that names and shames Australia’s worst products and services in a bid to get businesses to lift their game.

cn-maggie-beer-misleading-products

Maggie Beer labels mislead on provenance

Maggie Beer apologises for potentially misleading consumers on origins of some foods.

20 Aug 2014 | The ACCC says the labelling of several Maggie Beer products including ice cream, red wine vinegar and olive oil, may mislead consumers into believing they're made in the Barossa Valley.

Boy brushing his teeth

Kids' dental health declines

New research reveals sugary food and drinks are proving a disaster for Aussie children's teeth.

20 Aug 2014 | Improvements made in children's dental health over the last two decades have either stagnated or reversed, according to the AIHW.

scam alert sign

Phone tech support scams are skyrocketing, telco warns

Don’t get stung by phone scammers

19 Aug 2014 | Complaints about phone scams to Telstra customer service agents has increased fourfold, the telco has warned.

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