World Consumer Rights Day

CHOICE encourages you to know your consumer rights!
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  • Updated:15 Mar 2013

01.CHOICE helps you


This World Consumer Rights Day, CHOICE is calling on members and supporters to finally return that faulty product you've been meaning to take back.

To help out, we've created an easy-to-use card. Download and print it off to put in your wallet as a portable consumer rights reference.

Whether it’s a digital camera that stopped working after only 12 months, or that TV cable that doesn’t do what you were told it would do, we want you to exercise your consumer rights to a refund, repair or replacement.

And when you're shopping up a storm in-store or online, make sure you read our handy guide before you pay for warranties you don’t need or fall into one of the many online shopping traps.


The guide covers topics such as:

  • Refunds & your rights Don’t take no for an answer.
  • Warranties & your rights Should you buy that extended warranty?
  • Online shopping Browse, choose, click – done! But there are some traps to beware
  • Digital downloads Work around the pricey roadblocks that online international traders set up for Aussie shoppers
  • Interest-free deals Buy now, pay later – in spades. So what are your alternatives?
  • Gift cards The gift that can keep on taking
  • Managing your debt Get the debt monkey off your back once and for all
Download the Guide


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