01.New scam targets bank customers
“Smishing” is the latest trick identity thieves are using to steal money. Here’s how: The identity thieves will send you text messages on your mobile phone claiming your bank account or credit card has been blocked. They will ask you – either in a text message or a subsequent recorded message to a phone number you’ve been asked to call - to provide your personal banking details “for verification” so a new card can be sent to you.
Just last week, the NSW Fair Trading Office was alerted to a new mobile phone scam where conmen pose as Fair Trading officers, offering to reimburse consumers with “overcharged bank fees” and asking for your personal details and banking information.
...identity thieves will send you text messages on your mobile phone claiming your bank account or credit card has been blocked.
In its latest warning on “smishing”, the Australian Securities and Investments Commission (ASIC) has updated its website with top tips to avoid mobile phone scams:
Don't give out your number to just anyone. Keep your mobile phone number confidential and share it only with friends and relatives. If you put it on your business card, be careful who you give this to.
Be suspicious of unexpected text messages or calls. Check the number before replying to text messages or calls. Not only could these be a scam but some numbers such as those starting with '19' could result in higher charges than normal rates if you respond.
Install anti-virus software. Most of the big internet security companies have mobile versions of their software.
Scrutinise your bill every month. Watch out for small payments which scammers may try to sneak past you.
Don't use it for competition entries or other apparently "free services". If you do choose to do this, make sure you read all of the terms and conditions.