Phony SMS identity theft scam

Beware identity thieves posing as banks to steal your money.

23 Nov 2009 | Identity thieves are posing as bank officers to get your personal and financial details via SMS.

Guard against pool drownings

Ensure your pool is safe for kids this summer.

22 Nov 2009 | RSLA launches safety checklist for ensuring your pool is safe for kids.


Maclaren stroller recall in USA

One million strollers have been recalled in the USA for safety reasons.

10 Nov 2009 | The U.S. Consumer Product Safety Commission has announced a voluntary recall of Maclaren strollers, due to the stroller’s hinge mechanism posing a fingertip amputation and laceration hazard to a child when the stroller is being unfolded.

Beware digital gold diggers

Watch out for people selling set-top-boxes door-to-door.

6 Nov 2009 | Unscrupulous types are selling over-priced set-top-boxes door-to-door with empty promises of Government reimbursement.

Telstra axes bill fee

CHOICE welcomes Telstra’s move to get rid of fees that have angered customers since their introduction.

4 Nov 2009 | The controversial $2.20 “administration fee”, charged to Telstra customers who use certain methods of payment, has been dropped after customer backlash.

Advertising green code launched

New rules governing the way green claims can be advertised are designed to stop consumers being deceived, but will they actually work?

3 Nov 2009 | A new voluntary code, launched by the Australian Association of National Advertisers, aims to regulate advertisers’ green claims. However, loopholes within the guidelines may undermine such efforts.


NAB drops more fees

NAB leads the Big Four pack, becoming the first bank to provide fair fees.

15 Oct 2009 | Following a campaign for fair fees from CHOICE and the Consumer Action Legal Centre, the National Australia Bank has become the first of the Big Four banks to offer consumers fair fees.

Australian Standard for organic industry

New rules for organic products will help consumers sort the wheat from the chaff.

9 Oct 2009 | An Australian Standard for organic and biodynamic products has been developed to help consumers buy the real deal.

Underage spending

A new prepaid Visa card for under-18s has been launched, but teenagers may fall for some hidden fee traps.

8 Oct 2009 | Teenagers as young as 13 can now sign up for a prepaid Visa card without any prior financial education or parental consent.

Fairtrade sales boom

As demand for ethical products grows, big-brand companies try to jump on the bandwagon.

7 Oct 2009 | Last year, Australians spent $23.4 million on fair-trade goods, indicating the demand for ethical products isn’t waning despite the economic downturn.

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