Susan Ryan

Ruby Hutchison Memorial Lecture 2012

The Hon Susan Ryan AO outlines the obstacles facing older people using the web

23 Apr 2012 | Each year, CHOICE invites a prominent Australian to deliver the Ruby Hutchison Memorial Lecture to ensure Ruby’s legacy as a champion for Australian consumers. On March 14 2012, the lecture was delivered by The Hon. Susan Ryan AO, Age Discrimination Commissioner with the Australian Human Rights Commission.

qantas2_WEB

Airline Customer Advocate takes off

The new scheme is set to make complaint resolution fairer, but doesn't go far enough.

23 Apr 2012 | The Australian Airline Customer Advocate Scheme will launch later this year, but as an industry-funded body, it's no guarantee of complaint resolution.

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New Flybuys lifts off

Coles Group’s new Flybuys program is set to take off around Australia, but is it worth buying in to?

19 Apr 2012 | Coles has revamped its tired loyalty program to entice customers in the fiercely competitive supermarket industry. We crunch some numbers to see if there is any value.

Energy-efficient-household

Electricity price reduction advice

Prices may be on there rise but there are things you can do to keep control of your bills.

13 Apr 2012 | Electricity prices are continuing to rise but here's how you can reduce your bills.

ReducedFat_LEAD_WEB

Big fat loophole for food claims

Proposed crackdown on ‘fat free’ claims must extend to all fat content claims.

3 Apr 2012 | CHOICE wants proposed rules that would restrict ‘fat free’ and ‘% fat free’ claims on food packaging to be extended to cover all claims about fat content.

food_labels_lead2

Front-of-pack food labelling talks begin

Governments and stakeholders turn attention to front-of-pack labelling design.

3 Apr 2012 | CHOICE has met with key industry groups, and government officials to discuss the development of a single front-of-pack food labelling system.

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Apple may mislead with 4G claims

The ACCC seeks orders against Apple for claiming the new iPad has 4G capabilities.

28 Mar 2012 | The ACCC says Apple's promotion is misleading because Australia’s 4G network runs on a different frequency to the one the iPad is capable of using.

Kilojoule

Confusion with Calories and kilojoules

NSW fast food energy education campaign addresses poor understanding of kilojoules.

21 Mar 2012 | The NSW Government has launched a campaign to help consumers make the most of mandatory kilojoule labelling on fast food menu boards.

bankTransferCampaign_NOV11_WEB_LEAD

Thousands farewell big four banks

On World Consumer Rights Day, we're calling on all Australians to join the global Move Your Money campaign.

15 Mar 2012 | We're marking World Consumer Rights Day by delivering a giant farewell card to the big four banks on behalf of thousands of Australians.

CagedEggs_WEB_LEAD

First chickens, now eggs

ACCC takes action against South Australian ‘free range’ egg supplier

12 Mar 2012 | The ACCC is taking action against South Australian ‘free range’ egg supplier.

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