Phone scam

Phone scam alert

Beware of callers claiming to represent CHOICE.

13 Mar 2013 | CHOICE has been alerted by consumers about recent telephone calls from individuals claiming to represent CHOICE and requesting that they take part in a survey. We are not conducting any telephone surveys at this time.


Check out The Checkout

This new ABC show will take a satirical look at the world of consumer affairs.

20 Feb 2013 | This new consumer affairs show for ABC TV will feature scenes shot at CHOICE HQ, and some familiar faces.


Group buying code improved

ADMA has announced that revisions to the Group Buying Code will deal with teething issues in the industry.

15 Feb 2013 | With the introduction of spot checks, more transparent terms and conditions, and a revised complaints handling process, signatories to the industry's code should provide better service for consumers.


Tech giants to front inquiry

Parliament calls on Apple, Adobe and Microsoft to explain high IT prices.

13 Feb 2013 | Tech giants Apple, Adobe and Microsoft are now being forced to answer for the higher prices they charge Australian consumers.

Flood insurance

Floods put insurers to the test

New rights for policyholders should make claiming for flood far less painful.

29 Jan 2013 | The fallout from the floods of summer 2011 brought about changes in the General Insurance Code of Practice that are currently in effect.

Microsoft Surface

Tech giant referred to the ACCC

Microsoft’s 32GB tablet has only 16GB of available hard disk space.

22 Jan 2013 | CHOICE has requested that the ACCC investigate Microsoft for potentially misleading advertising claims.


Big two supermarkets' global power

Coles and Woolworths rank among top 20 retailers worldwide for revenue.

17 Jan 2013 | A recent report from Deloitte called “Global Powers of Retailing” reveals that Coles and Woolworths have a pretty good showing worldwide.

New data charges

Vodafone fails consumers again

Vodafone has announced changes to the way it bills its prepaid customers for data.

15 Jan 2013 | In a move sure to infuriate its prepaid customers, Vodafone has changed the way it bills them for data.

travel destinations

Top travelling tips

If you're planning a holiday this summer, check out our checklist for a smooth break.

3 Jan 2013 | CHOICE puts together ten top tips to help you have a safe and happy holiday this season.


Consumers left high and dry by travel agent clauses

CHOICE asks the ACCC in investigate Flight Centre

21 Dec 2012 | After a tip-off from a member, CHOICE requests that the ACCC investigate Flight Centre for potentially misleading conduct.

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