Consumer news

The latest consumer-related news from the CHOICE news desk.

Top 10 Popular Articles


Mobility scooters

02 Sep 2010 | Accidents, causing head injuries, fractures and fatality can occur on mobility scooters.  More »


2009 Bloopers

17 Dec 2009 | Some of the best (or worst, depending on your viewpoint) highlights from our 2009 CHOICE videos.  More »

Washing machine recall

15 Dec 2009 | See the list of washing machines that are being recalled.  More »


Maclaren stroller recall in USA

10 Nov 2009 | The U.S. Consumer Product Safety Commission has announced a voluntary recall of Maclaren strollers, due to the stroller’s hinge mechanism posing a fingertip amputation and laceration hazard to a child when the stroller is being unfolded.  More »

Costco opens in Australia

17 Jul 2009 | Thousands of shoppers were up early to throng the store, about three times the size of a large supermarket, to check out the hype of low prices and unusual product offerings such as grandfather clocks, diamond rings and king crab legs from Russia.  More »

Queensland bans energy inefficient air conditioners

03 Jul 2009 | The Queensland government has introduced a ban on the sale and installation of air-conditioning units that fail to achieve an energy efficiency ratio of 2.9 or higher – equivalent to a four-star energy rating – beginning September this year.  More »

Beware digital gold diggers

06 Nov 2009 | Unscrupulous types are selling over-priced set-top-boxes door-to-door with empty promises of Government reimbursement.   More »

Woolworths enters the mobile phone market

04 Aug 2009 | Woolworths has entered the mobile phone market, offering a new pre-paid service in conjunction with Optus.  More »

Children's snack bars unhealthy

31 Jul 2009 | Children’s snack bars can be as fattening as some chocolate bars, according to new research by Australian parents and a leading nutritionist, who are calling for better food labelling on the snacks.  More »

Phony SMS identity theft scam

23 Nov 2009 | Identity thieves are posing as bank officers to get your personal and financial details via SMS.  More »

Top 10 Recent Articles

graphic of person with a shark behind him

Coles guilty of unconscionable conduct, fined $10m

22 Dec 2014 | Coles has been slammed with a $10 million fine after admitting to unconscionable conduct against suppliers.  More »

extended warranty sign

Fisher & Paykel slammed for sending fishy extended warranty letters

22 Dec 2014 | Fisher & Paykel has been found guilty of misleading consumers after sending out fishy extended warranty letters that misrepresented consumer rights under the Australian Consumer Law.  More »


North Queensland home insurance premiums through the roof

22 Dec 2014 | A comparison website and allowing foreign insurers are among the plans to reduce home insurance premiums, but insurers believe risk mitigation is more helpful.  More »


CHOICE Christmas spending survey reveals a tale of two Christmases

19 Dec 2014 | Almost three in ten Australians are expecting to spend less on Christmas this year, a CHOICE survey has found.  More »

two older people discussing finances with adviser

Consumer wins 2014

18 Dec 2014 | We've had a bunch of successes this year, not least of which was saving FoFA. And it's time to celebrate.   More »

family and friends sharing food at Christmas

How to avoid food poisoning this Christmas

18 Dec 2014 | Ready for Christmas turkey with all the trimmings? Follow these food safety tips to prevent food poisoning from spoiling your festive season.  More »

telstra logo with coins

Telstra in ACCC firing line - again

16 Dec 2014 | Telstra caps off the year with a $102,000 fine from the ACCC for shonky iPhone 6 advertising.  More »


Travellers switch off to avoid bill shock

16 Dec 2014 | Recent research shows that one in two Aussie travellers will either switch off or leave their phones at home when travelling overseas because of fears of high global roaming fees.  More »

cn mobile muster old phones lead

Festive season phone recycling push

12 Dec 2014 | Consumers urged to recycle their phones this festive season with Salvos and MobileMuster’s Old Phones For Good campaign, which gives money for all phones and accessories recycled in December and January to the Salvos' Christmas Appeal.  More »

Movie Release Dates 2

Government's anti-piracy plan to hit all internet users where it hurts

10 Dec 2014 | If the government introduces its planned “anti-piracy” policies to protect big business, you’ll end up paying the cost via higher internet charges. If you disagree with this and want affordable internet, sign our petition.   More »

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