Consumer news

The latest consumer-related news from the CHOICE news desk.

Top 10 Popular Articles

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Mobility scooters

02 Sep 2010 | Accidents, causing head injuries, fractures and fatality can occur on mobility scooters.  More »

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2009 Bloopers

17 Dec 2009 | Some of the best (or worst, depending on your viewpoint) highlights from our 2009 CHOICE videos.  More »

Washing machine recall

15 Dec 2009 | See the list of washing machines that are being recalled.  More »

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Maclaren stroller recall in USA

10 Nov 2009 | The U.S. Consumer Product Safety Commission has announced a voluntary recall of Maclaren strollers, due to the stroller’s hinge mechanism posing a fingertip amputation and laceration hazard to a child when the stroller is being unfolded.  More »

Costco opens in Australia

17 Jul 2009 | Thousands of shoppers were up early to throng the store, about three times the size of a large supermarket, to check out the hype of low prices and unusual product offerings such as grandfather clocks, diamond rings and king crab legs from Russia.  More »

Queensland bans energy inefficient air conditioners

03 Jul 2009 | The Queensland government has introduced a ban on the sale and installation of air-conditioning units that fail to achieve an energy efficiency ratio of 2.9 or higher – equivalent to a four-star energy rating – beginning September this year.  More »

Beware digital gold diggers

06 Nov 2009 | Unscrupulous types are selling over-priced set-top-boxes door-to-door with empty promises of Government reimbursement.   More »

Woolworths enters the mobile phone market

04 Aug 2009 | Woolworths has entered the mobile phone market, offering a new pre-paid service in conjunction with Optus.  More »

Children's snack bars unhealthy

31 Jul 2009 | Children’s snack bars can be as fattening as some chocolate bars, according to new research by Australian parents and a leading nutritionist, who are calling for better food labelling on the snacks.  More »

Phony SMS identity theft scam

23 Nov 2009 | Identity thieves are posing as bank officers to get your personal and financial details via SMS.  More »

Top 10 Recent Articles

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Government introduces metadata retention bill

30 Oct 2014 | The federal government has introduced its controversial data retention bill into parliament that would compel internet service providers to retain a set of user metadata for two years.   More »

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Big jump in complaints about mobile excess data usage charges

31 Oct 2014 | Complaints about excess data usage charges have jumped by a quarter and replaced mobile coverage as the top problem for telco customers, according to the industry ombudsman's annual report on consumer complaints.  More »

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Gift cards can be a waste of money

30 Oct 2014 | Gift cards that expired before they could be redeemed was the number one complaint from consumers to NSW Fair Trading.  More »

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Microsoft pushes cloud storage sky high

29 Oct 2014 | Microsoft's OneDrive cloud storage and Office 365 bundle costs less than competitors' standalone cloud storage services.  More »

men shaking hands

Financial adviser review sites invite customer feedback and ratings

28 Oct 2014 | As the government eases the burden on the advice industry by reshaping the Future of Financial Advice (FoFA) reforms, the announcement of three new financial adviser review websites this month is timely.   More »

financial-advice

Government announces new register of financial advisers

24 Oct 2014 | A register alone isn’t going to clean up the advice industry. What we need is strong consumer protections in legislation.   More »

TPP What are we trading away

What are they trading away?

24 Oct 2014 | Should big business be able to appeal Australian government decisions at an international kangaroo court? CHOICE doesn’t think so. We’re asking the government to release the text of the TPP, and protect the democratic process.   More »

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New site to make buying ethical clothing easier

24 Oct 2014 | Want to buy ethical clothes? It just got easier with a new site called Good On You.   More »

people walk past concert signs

Ticketek and Ticketmaster improve price disclosure around fees

23 Oct 2014 | In a long-overdue win for consumers Ticketek and Ticketmaster have finally improved their pricing disclosure of unavoidable fees.  More »

electricity pole and wires

CHOICE Consumer Pulse report reveals slight easing in cost of living pressures

23 Oct 2014 | Nearly nine out of ten Australian householders say their bills have gone up over the past 12 months, but CHOICE's latest national Consumer Pulse Report nonetheless indicates a general easing of cost-of-living concerns.   More »

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