Consumer news

The latest consumer-related news from the CHOICE news desk.

Top 10 Popular Articles


Mobility scooters

02 Sep 2010 | Accidents, causing head injuries, fractures and fatality can occur on mobility scooters.  More »


2009 Bloopers

17 Dec 2009 | Some of the best (or worst, depending on your viewpoint) highlights from our 2009 CHOICE videos.  More »

Washing machine recall

15 Dec 2009 | See the list of washing machines that are being recalled.  More »


Maclaren stroller recall in USA

10 Nov 2009 | The U.S. Consumer Product Safety Commission has announced a voluntary recall of Maclaren strollers, due to the stroller’s hinge mechanism posing a fingertip amputation and laceration hazard to a child when the stroller is being unfolded.  More »

Costco opens in Australia

17 Jul 2009 | Thousands of shoppers were up early to throng the store, about three times the size of a large supermarket, to check out the hype of low prices and unusual product offerings such as grandfather clocks, diamond rings and king crab legs from Russia.  More »

Queensland bans energy inefficient air conditioners

03 Jul 2009 | The Queensland government has introduced a ban on the sale and installation of air-conditioning units that fail to achieve an energy efficiency ratio of 2.9 or higher – equivalent to a four-star energy rating – beginning September this year.  More »

Beware digital gold diggers

06 Nov 2009 | Unscrupulous types are selling over-priced set-top-boxes door-to-door with empty promises of Government reimbursement.   More »

Woolworths enters the mobile phone market

04 Aug 2009 | Woolworths has entered the mobile phone market, offering a new pre-paid service in conjunction with Optus.  More »

Children's snack bars unhealthy

31 Jul 2009 | Children’s snack bars can be as fattening as some chocolate bars, according to new research by Australian parents and a leading nutritionist, who are calling for better food labelling on the snacks.  More »

Phony SMS identity theft scam

23 Nov 2009 | Identity thieves are posing as bank officers to get your personal and financial details via SMS.  More »

Top 10 Recent Articles

closed health funds

Get a discount on health insurance

27 Feb 2015 | Another health insurance premium increase of, on average, 6.2% will hit Australians' hip pockets from 1 April this year, on par with last year's increase. CHOICE investigates smart ways to save on your health insurance.   More »


Optus makes global roaming an automatic opt-out feature

25 Feb 2015 | Optus will start automatically activating global roaming so that customers will need to opt out if they don't want to be stung with bill shock when travelling overseas.  More »


Proposed anti-piracy scheme puts consumer rights at risk

25 Feb 2015 | There are concerns a proposed scheme to crack down on illegal downloads could funnel Australian consumers into legal action, bypassing ordinary checks and balances.  More »


Coles to make shopping online more accessible

24 Feb 2015 | Coles agrees to improve its online ordering website after being taken to court by a legally blind Sydney woman.  More »

palm holding money symbol

Payday lender The Cash Store slapped with penalty of nearly $19m

23 Feb 2015 | The Canada-based lender has been ordered to pay a record-breaking fine in a case brought by ASIC.   More »


CHOICE calls for reversal on ASIC funding cuts

20 Feb 2015 | We're asking for funding cuts to ASIC's budget to be reversed so that it can properly monitor industries that have proven dangerous to consumers.   More »

frozen vegetables

Australians can't be sure where their frozen fruit and veggies come from

21 Feb 2015 | CHOICE checks the labels and finds we have no way of knowing where half the frozen fruit and veg in Aussie supermarkets comes from.  More »

home bracing for a cyclone

Queensland and NT cyclones and home insurance

20 Feb 2015 | With cyclones Marcia and Lam bearing down on Queensland and the NT, it's a good time to check your home insurance.   More »


Should the family home be included in pension means test?

19 Feb 2015 | The government juggled a political hot potato right out the window, with the exemption of the family home from the age pension means test to stay in place.  More »


Aussie banks caught up in billion-dollar hack

18 Feb 2015 | Hackers studied employee movements remotely, then mimicked day-to-day activities to avoid suspicion.  More »

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