Get involved in making consumer policy

Join the discussion of the key challenges for the National Consumer Summit
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01.Get involved in making consumer policy


 The National Consumer Summit will be part of this years National Consumer Congress to be held in Sydney on 15 and 16 March. At the summit delegates will respond to key challenges facing consumers, government agencies, and business.

You can join the discussion about these challenges now, whether you are attending the Summit or not.

The Summit will continue the momentum for reform which has lead to the Australian Consumer Law and the National Consumer Credit Reform Package.

Summit discussions will take place in the three streams. To focus discussion, we have identified four key challenges within each stream.

Smart Choices: how can regulation, government programs, product design, business practices and consumer organisations make it easier for consumers to make smart choices? 

Getting Policy Right: how can we ensure that policy development is based on the best evidence, puts consumer welfare first and ensures good practice in all policy development agencies? 

When Things Go Wrong: how can we get the most out of our complaint handling processes and the regulators responsible for ensuring compliance and enforcement? 

More information about the National Consumer Congress and National Consumer Summit .


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