08.Gold Coast community forum
CHOICE's series of nationwide community forums kicked off on the Gold Coast on the 19th November, sparking plenty of spirited discussion from the gathered locals, and high media interest in the events. These forums will form an important part of CHOICE's Better Banking campaign, giving consumers the opportunity to voice their concerns and have them included in CHOICE's submission to the upcoming senate enquiry into Australia's banking system.
Today's highly interactive meeting delivered an opportunity for people to share their experiences and opinions on Australia’s banking system. Some of the ideas put forward include:
- People are finding it difficult and time consuming to understand lengthy terms and conditions and would like these documents simplified.
- There should be an increase in financial literacy, possibly conducted through the school system.
- We need plain English banking without the tricks and traps.
- A government-run ‘People’s Bank’ should be opened, providing basic bank services such as transaction accounts and home loans that track the RBA’s rates.
“Today’s event has proven a great way to engage with people at the consumer coalface,” says CHOICE spokesperson Christopher Zinn. “We’ve had some strong ideas and are looking forward to hearing more at upcoming events.”
Keep an eye out for the upcoming events to be conducted in a city near you, and make sure your voice is heard.