01.Easy energy for consumers
CHOICE is calling for energy retailers to be fair and transparent about price rises. A legal loophole means energy retailers can increase electricity and gas prices without first telling their customers about it.
Electricity bills have been identified as the number one cost of living concern by Australians in a recent CHOICE survey. We think people should know about an energy price rise before it comes into effect. This would allow them to reduce their power usage, budget for higher bills or shop around for a better deal.
That's why we're campaigning for this loophole to be removed.
What CHOICE wants
- Removal of the legal loophole that allows power price increases without informing customers first.
- Better information for consumers about their energy plan and how much their power bills will be in the future. This will allow people to shop around for a better deal.