Confused by your energy bill?

Easy energy

CHOICE is campaigning to close a loophole that allows energy retailers to increase prices without telling consumers first.

29 Oct 2013 | CHOICE is campaigning to close a loophole that allows energy retailers to increase prices without telling consumers first

ONLINE_CN_Lead_DoNotKnock

No knocking

Do Not Knock stickers have been upheld in federal court as equivalent to asking someone to leave your property.

21 Oct 2013 | A federal court has reaffirmed that door-to-door salespeople cannot ignore do-not-knock stickers.

energy-retailer-warning-lead

ACCC warns power companies over ads

Misleading representations about discounts on energy plans must stop, says ACCC deputy chair Delia Rickard

27 Jun 2013 | CHOICE supports the ACCC's warning to energy retailers over discount promotions and calls for less confusion and more clarity about electricity prices.

energy2_web

Shopping around for a new energy deal

Find out how you can get a better deal and keep more money in your pocket rather than it going to your energy retailer's bottom line

20 May 2013 | Are you paying too much for your energy? If you haven't reviewed your energy plan recently, chances are you're paying too much.

energy-marketing-lead

Energy retailers' marketing tactics

Energy retailers are resorting to hard-sell tactics to increase market share.

23 Apr 2013 | Energy retailers are trotting out special deals to try to lock in your business.

rejected-do-not-knock-bill

Federal court targets dodgy door-knocking sales tactics

While the Do Not Knock legislation remains in limbo, there's better news on the legal front.

28 Sep 2012 | ACCC Chairman Rod Sims has hailed the Federal Court decision a three-way win for consumers.

Door knocking

ACCC targets energy door-knocking

ACCC takes action against shonky energy door-to-door practices.

17 Aug 2012 | The ACCC has launched a new initiative targeting door-to-door sales tactics.

switching_sites_LEAD2_JUN2012_WEB

Electricity switching sites under investigation

NSW Fair Trading to launch investigations following CHOICE’s super complaint on electricity switching sites.

29 Jun 2012 | NSW Fair trading believes further investigation is needed to establish whether switching sites are breaching the Australian Consumer Law.

Door knocking

Petition takes aim at door-to-door sales

Consumers are taking action against invasive door-knocking sales tactics.

25 Jun 2012 | We're supporting a petition by the Consumer Action Law Centre asking energy companies to cease their door-knocking practices.

DonNotKnock_online_lead340x232px

Parliament considers do not knock register

A private members bill seeks to allow consumers to opt out of door-to-door sales.

23 May 2012 | Federal MP Steve Georganas has introduced a private members bill, calling for the creation of a do not knock register for consumers seeking to opt out.

 
Learn more
 

Sign up to our free
e-Newsletter

Receive FREE email updates of our latest tests, consumer news and CHOICE marketing promotions.