Use our tools to insist on your rights when products don’t work as they should. And help us pressure retailers to sign our Fair Warranty Charter.
3 Dec 2009 |
You have a legal right to ask your retailer to repair or replace faulty goods – or give you a refund.
Consumers are being pressured into purchasing extended warranties.
25 Nov 2008 |
When purchasing big-ticket items it's common to be offered an extended warranty. This may seem like a good option, but many consumers are not adequately informed of what the warranty actually covers.
Are you being served or served up when offered an extended warranty?
12 Nov 2008 |
To find out if people are being pressured by retailers into buying extended warranties, CHOICE and the NSW Office of Fair Trading conducted an online survey and shadow shop of electrical retailers.