Renting

Rental rights

When it comes to residential rental rights and protections, why is it that Australian tenants are far worse off than those in similar countries?

12 Jun 2014 | From no-grounds evictions to limited leases, we learn that long-term rental security is almost non-existent for Australian tenants.

The Trans-Pacific Partnership (TPP) is shrouded in secrecy

Don't trade it away!

The Trans-Pacific Partnership concerns all Australians, and we deserve to know what’s in it.

11 Feb 2014 | We need to open the Trans-Pacific Partnership negotiations up to greater public scrutiny. The government must release the text before a final agreement is reached.

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Volkswagen recall

Kate Browne is one of many Volkswagen customers who has had a bad experience.

14 Jun 2013 | While all cars can have problems, Volkswagen's approach to customer service leaves a lot to be desired.

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Faded receipts

Receipts printed on thermal paper have a tendency to fade, but we reveal whether they can still be used as proof of purchase and a tax record.

13 May 2013 | We look at your rights when it comes to receipts that have faded and what you can do to prevent them from fading.

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Extended warranty

Read the terms and conditions before you commit

2 May 2013 | Matthew Steen inspects the terms and conditions of extended warranties - something he's never done before...

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How to get a refund on SimCity

Still having trouble playing SimCity? Time to get a refund.

15 Apr 2013 | Madison Cartwright explains how you can get a refund on SimCity.

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World Consumer Rights Day

CHOICE encourages you to know your consumer rights!

15 Mar 2013 | This guide outlines common traps to be wary of, as well as offering tips on smarter shopping.

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Consumer rights across borders

7 Mar 2013 | Despite the diversity of global consumption, there are many consumer issues that transcend borders.

Pack Attack campaign

Pack Attack!

Join our campaign against bad packaging.

19 Feb 2013 | Frustrating, impenetrable and sometimes downright dangerous - we want to put an end to bad product packaging.

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Group buying code improved

ADMA has announced that revisions to the Group Buying Code will deal with teething issues in the industry.

15 Feb 2013 | With the introduction of spot checks, more transparent terms and conditions, and a revised complaints handling process, signatories to the industry's code should provide better service for consumers.

 
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