A-Z Guide

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Qantas

Qantas changes Frequent Flyer program

Frequent flyers with Qantas will no longer earn points on how far they fly but on how much they pay.

28 Mar 2014 | Customers choosing cheaper Qantas flights will earn less points under the announced changes.

Frequent Flyer failure

Unless you fly often, frequent flyer points won’t get you very far.

20 Mar 2014 | Scoring an airline ticket or an upgrade can be a tall order if you’re relying on Frequent Flyer rewards.

Excessive credit card surcharge update

CHOICE research reinforces the need for more to be done to lower excessive credit card surcharges.

31 Jan 2014 | The latest CHOICE research reveals that excessive credit card surcharging continues despite recent RBA changes designed to limit the practice.

Airline website booking traps  

We expose the website traps and surcharges that can blow out the cost of that bargain basement airfare.

25 Mar 2013 | Don't get stung with unexpected fees and charges when booking your next domestic flight.

Credit card surcharges

The end of excessive credit card surcharges is on the horizon.

7 Mar 2013 | As of 18 March, surcharges applied to credit cards will be capped at a reasonable cost for the retailer.

Qantas surcharge rip-off

CHOICE estimates Qantas collects at least $204 million in payment surcharges yearly.

18 May 2012 | We're concerned that the Qantas payment surcharge is being used to disguise the real cost of an airline ticket.

Airline Customer Advocate takes off

The new scheme is set to make complaint resolution fairer, but doesn't go far enough.

23 Apr 2012 | The Australian Airline Customer Advocate Scheme will launch later this year, but as an industry-funded body, it's no guarantee of complaint resolution.

qplus

Can you really choose your car repairer

We reveal questionable links between car insurers and smash repairers.

4 Mar 2014 | Car insurers' preferred smash repairers are producing poor quality repairs.

Quadricopters

Parrot AR.Drone first look

We take a look at this battery-powered quad-copter controlled with a smartphone app.

11 Sep 2012 | This remote control flying device has an in-built high definition camera, and is controlled via an app on your smartphone or tablet.

Queensland

Flood insurance reforms

Government asks for input on flood definition in insurance policies.

5 Apr 2011 | Queenslanders who thought they were covered for floods are starting to find out they aren't.

Queensland-Country-Health-Fund

Health insurance comparisons

Our health insurance reviews are a prescription for painless health cover.

6 Dec 2013 | We review 20 open funds in Australia, with recommendations to suit a variety of people in different life stages.

Guide to switching health insurers

Have you been slugged by the recent rise in premiums? It might be time to review your cover, switch and save.

27 Mar 2013 | As health insurance premiums go up, now’s a good time to check that the amount you’re paying is justified by what you’re getting in return.

Quicksmart

High chair reviews  

46 high chairs tested in the CHOICE labs, including models from Ikea, Stokke, Peg Perego and more

23 Apr 2014 | Once babies develop their neck strength, they’re ready to sit in a high chair. Our testing reveals which models are safest for your child.

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